Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Merchandising Intern
Lowes Home Improvement Center
Mooresville, NC
05.2024 - 08.2024
Established connections with various teams to accomplish targeted outcomes
Enhanced professional communication skills
Used problem-solving skills to identify and resolve issues on a daily basis.
Leveraged advanced Excel functions to streamline data analysis processes
Flooring Sales Specialist
Lowes Home Improvement Warehouse
Winston-Salem, NC
11.2023 - 05.2024
Gained expertise in various aspects of flooring
Developed and maintained professional connections with Pro customers
Enhanced utilization of Pro systems.
Demonstrated strong teamwork and collaboration skills
Millwork Sales Specialist
Lowes Home Improvement Stores
Mocksville, NC
03.2022 - 11.2022
Demonstrated expertise in millwork
Enhanced overall sales performance
Collaborated with vendors to leverage their expertise, ensuring timely delivery of goods and services.
Gained extensive knowledge of building products.
Customer Service Associate
Lowes Home Improvement Stores
Kernersville, NC
01.2022 - 03.2022
Maintained department standards
Implemented planograms by setting bays to optimize store layout for enhanced visual merchandising
Enhanced customer service skills
Flooring Sales Specialist
Lowes Home Improvement Stores
Mocksville, NC
04.2021 - 12.2021
Utilized effective sales techniques to increase revenue
Offered tailored product options and executed installations to fulfill customer requirements
Enhanced product expertise through hands-on training and extensive research.
Implemented innovative strategies for generating leads and establishing new business relationships.
Customer Service Associate-Flooring
Lowes Home Improvement Stores
Mocksville, NC
12.2020 - 04.2021
Greeted customers and identified their needs.
Provided product recommendations based on customer needs.
Kept work area neat, clean, and well-stocked at all times.
Customer Service Representative
Lowes Home Improvement Stores
Mocksville, NC
09.2020 - 12.2020
Maintained accurate and efficient cash handling procedures.
Assisted customers in processing online orders
Managed customer returns
Education
BBA - Business Administration
Purdue Global
04-2025
Associate of Applied Science - Business Administration
Davidson County Community College
Thomasville, NC
12-2023
Skills
Critical Thinking
Attention to Detail
Competitor Analysis
Interpersonal Communication
Team Collaboration
Adaptability and Flexibility
Problem-solving abilities
Multitasking
Timeline
Merchandising Intern
Lowes Home Improvement Center
05.2024 - 08.2024
Flooring Sales Specialist
Lowes Home Improvement Warehouse
11.2023 - 05.2024
Millwork Sales Specialist
Lowes Home Improvement Stores
03.2022 - 11.2022
Customer Service Associate
Lowes Home Improvement Stores
01.2022 - 03.2022
Flooring Sales Specialist
Lowes Home Improvement Stores
04.2021 - 12.2021
Customer Service Associate-Flooring
Lowes Home Improvement Stores
12.2020 - 04.2021
Customer Service Representative
Lowes Home Improvement Stores
09.2020 - 12.2020
BBA - Business Administration
Purdue Global
Associate of Applied Science - Business Administration