LOGAN BLACK
Murfreesboro,TN
Summary
Talented professional with excellent issue and conflict resolution skills. Highly effective and knowledgeable in providing outstanding customer satisfaction. Displays strong communication skills, with a good work ethic. Hard working, quick learner, and does well when faced with unfamiliar and challenging opportunities.
Overview
5
5
years of professional experience
Work History
Construction Manager
Meritage Homes Corp
Nashville, TN
06.2021 - Current
- Managed homebuilding construction through all phases to coordinate delivery of quality homes meeting both company and customer expectations.
- Communicated daily with vendors to keep project fully operational.
- Resolved installation inefficiencies to reduce project lags and promote on-time deliverables.
- Read plans and blueprints and communicated to workers.
Assistant Construction Manager
Meritage Homes Corp
Nashville, TN
08.2020 - 06.2021
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
- Consistently delivered complete homes while maintaining one of the highest customer satisfaction rates in the division
- In charge of doing all homeowner walks and getting the home complete for an on time closing
Resolution Specialist
Wesley Financial Group, LLC
Franklin, TN
07.2019 - 07.2020
- Operated with high integrity, built trust, and earned sustained credibility with clientele
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions
- Formulated focused and individualized resolutions aimed to settle disputes
Operations Manager
Textbook Brokers
Murfreesboro, TN
02.2019 - 07.2019
- Operates own small business
- In charge of scheduling employees
- Marketing our products and what we offer
Assistant Manager
Textbook Brokers
Murfreesboro, Tennessee
08.2017 - 02.2019
- Promoted to this position after 1 year's time
- Ensured adequate cash controls were in place for opening and closing of the store
- Works with staff and customers to resolve complex transaction issues
- Works directly with university officials to ensure inventory aligns with university needs
- Manages inventory activities and oversees return/ordering processes with wholesalers
Education
BBA - Marketing
Middle Tennessee State University
Murfreesboro, TN2018
undefined
Harding University
Searcy, ARSkills
- Customer service focus
- Training and development
- Attention to detail
- Problem-solving skills
- Multi-tasking strength
- Verbal and written communication
Timeline
Construction Manager
Meritage Homes Corp
06.2021 - Current
Assistant Construction Manager
Meritage Homes Corp
08.2020 - 06.2021
Resolution Specialist
Wesley Financial Group, LLC
07.2019 - 07.2020
Operations Manager
Textbook Brokers
02.2019 - 07.2019
Assistant Manager
Textbook Brokers
08.2017 - 02.2019
BBA - Marketing
Middle Tennessee State University
undefined
Harding University