Highly motivated Sales Professional with extensive customer service and sales experience, with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets.
Overview
13
13
years of professional experience
Work History
Sales Associate
Cardinals Sport Center
05.2011 - 05.2013
Courteously greet customers and efficiently process transactions within busy, fast paced retail environment
Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift
Assist with store stocking, floor-sets and opening/closing procedures.
Assistant Sales Manager
Cardinals Sport Center
05.2013 - 12.2015
In addition to Sales Associate duties, addressed customer inquiries.
Supervised employees engaged in sales, inventory and reconciling cash receipts.
Trained new hires on product knowledge, enhancing their ability to sell confidently.
Player’s Assistant
Golf Galaxy
04.2016 - 01.2017
Courteously greet customers and efficiently process transactions within busy, fast paced retail environment
Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift
Assist with store stocking, floor-sets and opening/closing procedures
Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
Negotiated favorable pricing terms with vendors while maintaining positive relationships, allowing for better profit margins without sacrificing quality.
Franchise Owner
Cereset
10.2021 - 12.2023
Streamlined operations for improved efficiency by completing staff training and continued education programs.
Established strong relationships with local businesses to foster community support and drive foot traffic to the franchise location.
Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
Oversaw payroll, business planning and marketing for franchise operations.
Consulted with clients to assess needs and propose optimal solutions.
Attended expos and special events to showcase products, network with other businesses and attract new customers.