Dedicated professional with strong customer service skills. Experienced in problem resolution and teamwork, ensuring high customer satisfaction and efficient operations.
Overview
2
2
years of professional experience
Work History
Outside Yard/Receiving
Menards
Battle Creek, Michigan
03.2026 - 08.2026
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assessed customer needs quickly during interactions.
Assisted with customer requests and answered questions to improve satisfaction.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed day-to-day duties accurately and efficiently.
FOH
Chick-Fil-A
Battle Creek, Michigan
11.2025 - 02.2026
Assisted customers with inquiries and resolved issues promptly and professionally.
Supervised team members to ensure smooth shift operations and workflow.
Trained new employees on company policies and safety procedures.
Cook/Server
Buffalo Wild Wings
Battle Creek, Michigan
10.2024 - 09.2025
Prepared and cooked a variety of menu items following standardized recipes.
Followed food safety guidelines to ensure high-quality meal preparation.
Maintained cleanliness and organization of kitchen equipment and workstations.
Customer Service/Stocker
Pennfield Ice Cream
Battle Creek, Michigan
05.2024 - 07.2024
Guided customers in locating and retrieving specific ice cream flavors to enhance shopping experience.
Stocked ice cream products in freezers and display cases to ensure availability.
Reorganized shelves, racks, and displays to improve visibility and accessibility of merchandise.
Followed company guidelines for proper storage and handling of products.
Kept workspace organized and safe, reducing risks of accidents and injuries.