Summary
Overview
Work History
Education
Skills
Timeline
Generic

Logan Bolen

Wolverine Lake,MI

Summary

My experience in accurate data entry significantly improved payment processing accuracy. Versatile team member offering years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

13
13
years of professional experience

Work History

Instacart Shopper

Instacart
08.2021 - Current
  • Worked productively with customers to meet order requirements and service expectations.
  • Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Followed orders precisely for correct items, sizes and quantities.
  • Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.

Payment Poster

Advanced Pain Management Specialist
04.2022 - 07.2022
  • Accurately posted payments and adjustments both electronically and manually.
  • Managed large volumes of data efficiently and with great care on daily basis.
  • Supported audits by providing detailed records of all posted payments and adjustments upon request.
  • Consistently maintained high levels of productivity.
  • Maintained compliance with HIPAA regulations while handling sensitive patient information during payment posting tasks.
  • Identified overpayments and processed refunds for insurance carriers and patients.
  • Reduced payment discrepancies through meticulous attention to detail in data entry and reconciliation.
  • Increased accuracy of patient account balances by diligently applying payments according to insurance guidelines.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Responded to customer concerns and questions on daily basis.

Accounts Receivable Clerk

Genesis Care
12.2018 - 04.2021
  • Reduced overdue accounts by consistently monitoring and following up on outstanding balances.
  • Reduced outstanding account receivables by diligently following up on unpaid claims with payers.
  • Reported to management, highlighting trends and areas requiring attention.
  • Demonstrated exceptional attention to detail in reviewing EOBs and identifying errors affecting claim approvals.
  • Expedited claim resolution by conducting thorough research on denied or underpaid claims.
  • Maintained strict adherence to HIPAA regulations, ensuring patient privacy and data security during all communication efforts.
  • Facilitated interdepartmental communication, working closely with billing and coding teams for seamless claim processing.
  • Effectively worked through insurance portals to submit documentation requested and corrected claims.

Payment Poster

NSN Revenue Resources
03.2015 - 08.2017
  • Accurately posted payments and adjustments both electronically and manually.
  • Managed large volumes of data efficiently and with great care on daily basis.
  • Supported audits by providing detailed records of all posted payments and adjustments upon request.
  • Consistently maintained high levels of productivity, exceeding departmental goals each month.
  • Served as a key liaison between billing and collections departments, facilitating timely communication around patient account issues.
  • Identified overpayments and processed refunds for insurance carriers and patients.
  • Increased accuracy of patient account balances by diligently applying payments according to insurance guidelines.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Responded to customer concerns and questions on daily basis.
  • Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Line Cook

Fosters Grille
03.2012 - 03.2015
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Grilled meats and seafood to customer specifications.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.

Education

High School Diploma -

Island Coast High School
Cape Coral, FL
06-2011

Skills

  • Strong Work Ethic
  • Reliability and punctuality
  • Quick Learner
  • Effective communication skills
  • HIPAA Compliance
  • Accurate data entry
  • Insurance Verification
  • Problem Resolution
  • Month-end closing
  • Insurance Plan Understanding
  • Insurance benefits verification
  • Insurance Claims Review

Timeline

Payment Poster

Advanced Pain Management Specialist
04.2022 - 07.2022

Instacart Shopper

Instacart
08.2021 - Current

Accounts Receivable Clerk

Genesis Care
12.2018 - 04.2021

Payment Poster

NSN Revenue Resources
03.2015 - 08.2017

Line Cook

Fosters Grille
03.2012 - 03.2015

High School Diploma -

Island Coast High School

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Logan Bolen