Logan Bonawitz
Carlisle,PA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Trailer Technician
SNS Transportation
12.2022 - 07.2023
- Documented all actions in computer system.
- Troubleshot problems and implemented solutions to fix issues with brakes.
- Determined cost-effective solutions to mechanical issues, saving company money.
- Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
- Disassembled defective parts to make proper repairs.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Diesel and Trailer Technician
TA Travel Services
08.2018 - 10.2022
- Repaired and installed bodywork such as panels and nose rails.
- Documented all actions in computer system.
- Troubleshot problems and implemented solutions to fix issues with brakes.
- Ran diagnostic procedures for electrical issues.
- Diagnosed mechanical problems for repair or replacement.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Maintained clean and organized work environment to maintain customer safety.
- Responded to customer calls and emails to answer questions about products and services.
Line Cook
Burger King
07.2016 - 06.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints and maintained clean and tidy work area.
Education
High School Diploma -
Carlisle Area High School
Carlisle, PA06.2018
Skills
- Precision Measuring Instruments
- Computer Controlled Devices
- Records Accuracy
- Computer Proficiency
- Calm and Professional Under Pressure
- Problem-Solving Ability
- Repair Work Orders
- Product Organization
- Critical Thinking
Timeline
Trailer Technician
SNS Transportation
12.2022 - 07.2023
Diesel and Trailer Technician
TA Travel Services
08.2018 - 10.2022
Line Cook
Burger King
07.2016 - 06.2018
High School Diploma -
Carlisle Area High School