Summary
Overview
Work History
Education
Skills
Timeline
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Logan Brasher

Oxford,OH

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Clerk

Kroger
07.2024 - Current
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Resolved customer concerns promptly, maintaining high satisfaction levels.
  • Trained employees in essential job functions.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Department Manager

Kroger
10.2020 - 04.2024
  • Led team in achieving operational efficiency through process optimization and strategic resource allocation.
  • Managed inventory control systems to reduce waste and improve stock accuracy across departments.
  • Implemented scheduling tools to optimize workforce management and ensure adequate staffing levels.
  • Mentored junior managers, fostering leadership development and promoting a culture of continuous improvement within the department.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Implemented quality control measures that resulted in improved products or services within the department offerings.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.

Associate

Walmart
06.2017 - 01.2020
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Wrapped, boxed and weighed bakery department products.

Active Duty Soldier

US Army
07.2016 - 10.2017
  • Adapted quickly to dynamic operational environments and learned essential military protocols.
  • Assisted in maintaining equipment readiness through routine inspections and preventive maintenance checks.
  • Supported team objectives by following safety guidelines during training exercises and missions.
  • Collaborated with peers to execute drills, enhancing teamwork and communication skills.
  • Facilitated cross-training allowing unit members to acquire new skills relevant to their respective duties.
  • Improved overall team efficiency through regular maintenance and organization of equipment and resources.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Operated and maintained armored vehicles.

Education

Eaton High School
Eaton, OH
06-2016

Skills

  • Customer satisfaction
  • Staff training and development
  • Customer service
  • Training and mentoring
  • Decision-making
  • Task delegation
  • Leadership qualities
  • Customer engagement
  • Flexible schedule
  • Product knowledge
  • Product inspection
  • Problem-solving
  • Task prioritization

Timeline

Clerk

Kroger
07.2024 - Current

Department Manager

Kroger
10.2020 - 04.2024

Associate

Walmart
06.2017 - 01.2020

Active Duty Soldier

US Army
07.2016 - 10.2017

Eaton High School

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Logan Brasher