Logan Bratton
Fredericksburg,PA
Summary
Outgoing and dependable individual with positive attitude and aptitude for fast-paced environments. Possesses solid understanding of customer service principles and effective communication skills. Committed to contributing to team success and creating welcoming atmosphere for customers.
Overview
3
3
years of professional experience
Work History
Floor Staff Member
Regal Cinemas
09.2024 - Current
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
Asst Manager
Marquee Cinemas
11.2022 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Ride Attendant
Fun Land of Fredericksburg
11.2021 - 11.2022
- Provided exceptional guest experiences through attentive service and quick response to any issues or concerns.
- Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
- Maintained a clean and organized work environment for both employees and guests, promoting a positive atmosphere.
- Communicated effectively with fellow team members to maintain efficient ride operations during peak hours.
- Managed daily ride operations, including queue management and rider height verification for safety compliance.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Education
Bachelor of Business Information Systems - Business
Virginia Commonwealth University
Richmond, VA05-2026
Associate of Business Administration - Business
Germanna Community College
Fredericksburg, VA05-2024
Courtland High School
Fredericksburg, VA05-2022
Skills
- Cleanliness and hygiene
- Cash handling expertise
- Reliability and punctuality
- Strong teamwork
- Sales proficiency
- Cleaning
- Store maintenance
- Product processing
- Organization
- Microsoft applications proficiency
- Multitasking
- Reliability
Timeline
Floor Staff Member
Regal Cinemas
09.2024 - Current
Asst Manager
Marquee Cinemas
11.2022 - 06.2024
Ride Attendant
Fun Land of Fredericksburg
11.2021 - 11.2022
Bachelor of Business Information Systems - Business
Virginia Commonwealth University
Associate of Business Administration - Business
Germanna Community College
Courtland High School
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