Summary
Overview
Work History
Education
Skills
Timeline
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Logan Burgess

Chapmnaville,WV

Summary

Dynamic Assistant Store Manager with a proven track record at Towne & Country Foodland, a multi-million dollar company with more than 50 employees, excelling in customer service and team leadership. Enhanced employee productivity through effective training and strategic scheduling, while resolving customer issues to boost satisfaction. Skilled in inventory management and fostering a collaborative work environment. Possesses experience working with groundsmen and lineman while flagging duties were not needed.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Towne & Country Foodland
03.2020 - Current
  • Led daily store operations, ensuring compliance with company policies and high standards of customer service.
  • Trained and mentored staff on best practices in inventory management and merchandising techniques.
  • Developed and implemented strategies to enhance employee productivity and team collaboration.
  • Oversaw scheduling and staffing to optimize labor costs while maintaining service levels during peak hours.
  • Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction and loyalty to the store.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Cashier

Walgreens
08.2024 - 12.2024
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance satisfaction.
  • Maintained clean and organized checkout area, promoting a welcoming shopping environment for customers.
  • Assisted in training new cashiers on register systems and company policies, fostering team competency and performance.

Flagger

Diamond Flagging
06.2021 - 01.2022
  • Directed traffic flow to ensure safety and compliance with regulations.
  • Coordinated with construction teams to maintain work zone efficiency.
  • Monitored project sites for hazards, implementing safety protocols.
  • Trained new flaggers on best practices and safety standards.
  • Evaluated site conditions to adjust flagging strategies accordingly.
  • Proactively identified potential issues within the work zone, such as improperly placed signage or damaged equipment, and reported concerns to relevant team members for prompt resolution.

Education

High School Diploma -

Chapmanville Regional Highschool
Huntington, WV
06-2020

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Time management
  • Team building and leadership
  • Attention to detail
  • Issue resolution

Timeline

Cashier

Walgreens
08.2024 - 12.2024

Flagger

Diamond Flagging
06.2021 - 01.2022

Assistant Store Manager

Towne & Country Foodland
03.2020 - Current

High School Diploma -

Chapmanville Regional Highschool

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