Logan Burns
Saginaw,United States
Summary
Dynamic retail associate with over four years of experience, recognized for delivering exceptional customer service and leveraging technological proficiency to enhance operational efficiency. A strong commitment to excellence fosters positive team dynamics, resulting in outstanding customer experiences and satisfaction. Honored as Outfitter of the Month in April 2022, showcasing reliability and effectiveness in achieving operational goals. Additionally, three and a half years of flightline experience and proficiency in SAP and CribMaster systems demonstrate a proven ability to address challenges while maintaining a focus on continuous improvement.
Overview
9
9
years of professional experience
Work History
Material Handler
Lockheed Martin
Fort Worth, TX
11.2022 - Current
- Assisted in parts ordering and tracking processes using SAP to support operational efficiency. Aided in reallocating parts and tracking accuracy through TOS and material documents. Utilized MIGO functionality for real-time stock assessments.
- Used Cribmaster to issue and return tools to crib 33, a staffed tool crib. Made use of Cribmaster to find and deliver tools not in crib 33 that are requested by mechanics and supervisors. Kept up with cycle counts of crib 33 via Cribmaster.
- Explosive trained and certified to transport and document additions and removal of explosives from cribs and update weights through appropriate channels.
- Use SFM to find order numbers when needed on DOMMS callboard. Find UII via SFM when required parts need a UII and use callboards to respond and complete calls as needed.
Team Leader
Cabelas
Fort Worth
08.2021 - Current
- Lead
- Monitored the performance of sales team members and worked to increase team morale and motivation.
- Lead and managed employees in tasks such as merchandising and customer support.
- Helped the store achieve goals via personal and leadership directives.
Outfitter
Cabelas
Fort Worth
02.2018 - Current
- Worked well independently and on a team to solve problems.
- Served as a friendly, hardworking, and punctual employee.
- Served as a positive and enthusiastic team player.
- Provided superior customer service to customers by addressing all questions and concerns.
- Assisted customers in making purchases.
- Helped unload and process trucks and work out freight.
- Assisted other departments in their tasks and freight.
- Preformed inventory scans on a weekly and monthly basis of my department.
- Took payment from customers on a register.
- Promoted advantages and enrolled customers in Cabelas CLUB program.
CSR
Cabelas
Fort Worth
05.2022 - 11.2022
- Assisted Customers in explaining and writing up service tickets for boat service.
- Used IDS to check correct prices on parts for customers.
- Used IDA to help service department to close and adjust service tickets and complete boat service.
Ranch Hand
Lake Place Ranch
Eagle Mountain
06.2017 - 08.2018
- Handled daily upkeep of animals and land with tasks such as feeding animals and lawn care.
Warehouse Associate
Home Depot
Lake Worth
06.2017 - 07.2018
- Loaded and unloaded packages in a fast-paced warehouse environment.
- Processed and stocked freight
Education
Associate of Arts -
Tarrant County College
SAGINAW06-2018
General Business
Tarleton State University
Stephenville02-2026
Skills
- Ability to Multitask
- Teamwork
- Communication
- Adaptability
- Fast Learner
- Computer Skills
- Customer Service
- Communication Skills
- Leadership Skills
- Inventory Control
- Use of IBM systems like IDS and SYSTWO
- Inventory Management Practices and Procedures
- SAP
- Material handling
- Material identification
- Inventory management
- Materials management
Timeline
Material Handler
Lockheed Martin
11.2022 - Current
CSR
Cabelas
05.2022 - 11.2022
Team Leader
Cabelas
08.2021 - Current
Outfitter
Cabelas
02.2018 - Current
Ranch Hand
Lake Place Ranch
06.2017 - 08.2018
Warehouse Associate
Home Depot
06.2017 - 07.2018
Associate of Arts -
Tarrant County College
General Business
Tarleton State University