Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
General Manager
The Freight House Restaurant
06.2023 - Current
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Front of House Manager
Trattoria Di Ricatoni
03.2021 - 06.2023
Resolved guests complaints while maintaining positive customer environment.
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Addressed guest concerns and resolved all issues to guests' satisfaction.