LOGAN CAMPBELL

Robbins College of Health and Human Sciences Departments of Occupational Therapy, Physical Therapy, and Physician Assistant

• Serve as instructional technology consultant for three doctoral healthcare programs supporting 500+ students in hybrid-online and immersive in-person learning environments.
• Partner with department chairs, curriculum directors, faculty, and operations leadership to develop technology strategies, consult on emerging instructional technologies, and facilitate training that improves teaching and learning.
• Provide technical support for online synchronous and asynchronous learning, in-person laboratory immersions and simulations, and in high-stakes environments during online exam proctoring and special events.
• Collaborated interdepartmentally with Baylor's Information Technology Services (ITS) and Classroom Technology Services (CTS) to resolve complex classroom and infrastructure issues.
• Create instructional documentation, quick-reference guides, and training resources to improve faculty self-sufficiency.
• Perform detailed LMS (Canvas) course quality assurance, template management, and course readiness verification before each academic term.
• Directly supported students' online usage of examination proctoring software such as Respondus LockDown Browser and Proctorio.
• Troubleshoot hardware, software, networking, conferencing, and classroom technology issues across Windows, macOS, and mobile platforms.
• Support live streaming, lecture recording, video conferencing, multimedia production, and instructional media technologies.
• Maintain departmental instructional technology standards while balancing competing priorities across multiple academic programs.
• Provide individualized faculty consultations to improve instructional workflows and technology adoption.
• Build strong collaborative relationships with faculty by translating technical concepts into practical instructional solutions.
• Provide technical support during complex medical simulations making use of six high fidelity medical simulators and the IVS (Intelligent Video Solutions) audio and video capture system for simulation recording, playback, and debriefing.
• Assist faculty with 3D printing for use during in-person laboratory immersions and office needs.

Classroom Technology Services

• Served as the primary in-classroom technology support specialist for more than 600 instructional spaces across Baylor University, providing rapid response to hardware, software, and audiovisual issues to minimize classroom disruptions.
• Maintained comprehensive knowledge of classroom technology systems, including computers, projection equipment, audiovisual hardware, and instructional technology, enabling effective troubleshooting across diverse learning environments.
• Deployed and maintained Baylor University's standardized Windows operating system image on more than 600 campus computers, ensuring consistent system configuration, software compliance, and operational readiness.

• Prepared and assembled hundreds of customer orders daily while adhering to strict food safety standards and ensuring accuracy, quality, and attention to individual order specifications.
• Maintained rigorous sanitation and food safety practices by cleaning and disinfecting workstations, equipment, and food preparation areas to prevent cross-contamination and ensure regulatory compliance.
• Consistently delivered high-quality food products by following standardized preparation procedures and maintaining quality standards during high-volume service periods.
• Operated point-of-sale (POS) systems to process customer transactions, accurately enter orders, resolve order discrepancies, and provide efficient, customer-focused service in a fast-paced environment.