Logan Candey
Traverse City
Summary
Professional with robust background in IT support, specializing in troubleshooting and resolving technical issues efficiently. Strong skills in hardware and software installations, network configurations, and system maintenance. Focused on team collaboration and adapting to evolving needs to ensure seamless operations. Reliable and results-driven, excelling in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Network Administrator
Syscom Business Technologies
01.2019 - Current
- Manage user accounts, passwords, and access permissions
- Troubleshoot and resolve hardware and software issues.
- Install, configure, and update operating systems and applications.
- Provide training and assistance to end users with hardware and software issues
- Collaborate with IT teams to improve system performance.
- Monitor the network's performance and security, and analyze data flow patterns
- Document technical issues and solutions for future reference
Tire Shop Supervisor
Costco Wholesale
01.2017 - 01.2019
- Lead daily operations
- Maintaining equipment: Ensuring that equipment, tools, and supplies are properly used and maintained
- Coordinated with other departments for seamless interactions between sales, service, and administrative teams in the tire shop operation process.
- Maintaining records: Keeping accurate records and files
- Optimized workflow processes, delegating tasks effectively according to each employee''s skill set and expertise level.
- Safety: Ensuring that safety policies and procedures are followed
- Vendor relations: Contacting vendors to obtain tires, price quotes, and warranties
Volvo Technician
Serra Automotive
01.2015 - 01.2017
- Identify problems: Use diagnostic equipment to identify issues with a vehicle's engine, transmission, electrical system, steering, suspension, braking, or HVAC system
- Perform maintenance: Perform basic maintenance like oil changes, fluid level checks, and tire rotations
- Repair or replace parts: Replace or repair worn parts like brake pads, wheel bearings, and sensors
- Plan work: Use technical manuals, charts, and experience to plan work procedures
- Explain repairs: Explain automotive problems and repairs to clients
- Complete paperwork: Complete paperwork for warranty claims
- Training: Completed Brand specific training
Education
Ford FACT Graduate Program - Automotive Course's with focus on Ford
Universal Technical Institute (UTI)
Lisle, IL01.2015
High School Diploma -
Kingsley High School
01.2012
Skills
- Customer Support
- Technologically Proficient
- Problem Solving
- Operating system configuration
- User training
- Technical documentation
- IT collaboration
- Hardware diagnostics
- Desktop diagnostics
- Desktop workstation repair
- Troubleshooting & diagnostics
- Teamwork and collaboration
Timeline
Network Administrator
Syscom Business Technologies
01.2019 - Current
Tire Shop Supervisor
Costco Wholesale
01.2017 - 01.2019
Volvo Technician
Serra Automotive
01.2015 - 01.2017
High School Diploma -
Kingsley High School
Ford FACT Graduate Program - Automotive Course's with focus on Ford
Universal Technical Institute (UTI)
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