Logan Clary
Marshfield,MO
Summary
Dynamic professional with a proven track record in customer service and sales at Walmart, excelling in product selection and order accuracy. Known for patience and empathy, I consistently enhance customer satisfaction and loyalty. My strong communication skills and attention to detail drive successful outcomes in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
Marshfield, MO
12.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Laborer
Golden Nails Construction
Bedford, IN
07.2024 - 12.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Wash Bay Attendant
Don Vance Auto Group
Marshfield, MO
03.2024 - 07.2024
- Supported fellow team members as needed, fostering a collaborative work environment focused on achieving common objectives.
- Reduced wait times for customers by optimizing workflow processes within the wash bay facility.
- Communicated effectively with customers to understand their specific needs or preferences prior to initiating vehicle cleaning processes.
- Fostered a positive work atmosphere through proactive communication and collaboration among team members.
- Contributed to team success by consistently meeting or exceeding productivity goals in terms of vehicles serviced per hour.
- Enhanced customer satisfaction by promptly addressing concerns and providing exceptional service during their visit to the wash bay.
- Promoted customer loyalty by offering personalized services and consistently going above and beyond to meet their needs.
- Ensured compliance with local, state, and federal regulations pertaining to the operation of a wash bay facility.
Small Engine Salesman
Hamptons Lawn and Garden
Marshfield, MO
05.2023 - 03.2024
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Promoted and up-sold products and services to meet needs of customers.
Service Coordinator
Discount Tire
Post Falls, ID - Springfield, MO
11.2022 - 04.2023
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Assessed customer needs and developed solutions to meet needs.
- Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
Education
No Degree - Fire Science/ EMT
Ozark Technical Community Collage
Springfield, MO05-2025
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
Timeline
Online Personal Shopper
Walmart
12.2024 - Current
Laborer
Golden Nails Construction
07.2024 - 12.2024
Wash Bay Attendant
Don Vance Auto Group
03.2024 - 07.2024
Small Engine Salesman
Hamptons Lawn and Garden
05.2023 - 03.2024
Service Coordinator
Discount Tire
11.2022 - 04.2023
No Degree - Fire Science/ EMT
Ozark Technical Community Collage