Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Logan Classen

Summary

As a Starbucks Barista, I provided exceptional customer service in a fast-paced environment, crafting a variety of handcrafted beverages to meet Starbucks quality standards and customer preferences. I maintained a clean, organized workspace, adhered to food safety protocols, and efficiently handled cash transactions, mobile orders, and loyalty rewards using POS systems. Collaborating with team members, I contributed to meeting daily sales goals and ensuring smooth store operations. As a Barista Trainer, I took on the responsibility of onboarding and mentoring new hires, providing hands-on guidance in beverage preparation, customer service, and operational procedures. I conducted training sessions on product knowledge, sales techniques, and workplace safety, while offering continuous coaching and feedback to support team development. Throughout my role, I upheld Starbucks' core values, fostered a positive team environment, and encouraged collaboration and effective communication.

Overview

6
6
years of professional experience

Work History

Coffee Barista

Starbucks, Barista
10.2021 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.
  • Pleasantly interacted with customers during frantic customer rushes to promote a fun, positive environment.
  • Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
  • Maintained regular and consistent attendance and punctuality.

Fast Food Crew Member

Chick Fill A
09.2018 - 09.2021
  • Worked front counter, drive-thru and other areas.
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
  • Took orders, prepared meals, and collected payments.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
  • Improved customer satisfaction by providing efficient and friendly service during peak hours.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Contributed to sales growth by upselling menu items and promoting limited-time offerings.
  • Processed orders on POS system and accepted cash and charge payments.

Education

High School Diploma -

Royal Palm Beach Community High School
Royal Palm Beach, FL
06.2021

Skills

  • Workplace safety
  • Drink customization
  • Quality standards
  • Quality assurance
  • Food safety oversight
  • Time management
  • Friendly and outgoing
  • Cash handling
  • Team leadership
  • Clear communication
  • Team collaboration
  • Positive and professional

Accomplishments

One of my greatest and most memorable accomplishments was earning the rank of an Eagle Scout in the Boy Scouts of America; which is the highest rank and most respected. This rank symbolizes exceptional leadership, service, and personal achievement. Eagle Scouts demonstrate commitment to the Scout Oath and Law, completing a rigorous process that includes earning at least 21 merit badges, holding leadership roles, and organizing a significant community service project. This prestigious rank reflects strong character, dedication to service, and the skills to make a positive impact on their communities.


I have as well earned my certification in Microsoft Word and Powerpoint in my senior year of high school (2021); and have completed my Food Safety Certification.


I would also like to mention I lead and organized a church small group. This involves guiding and nurturing a small group of individuals in their spiritual growth and faith journey. The small group leaders facilitate discussions, foster meaningful relationships, and create a welcoming, supportive environment for prayer, Bible study, and sharing life experiences. They provide spiritual guidance, encourage group participation, and help members apply biblical principles to their daily lives, all while promoting unity and community.

Timeline

Coffee Barista

Starbucks, Barista
10.2021 - Current

Fast Food Crew Member

Chick Fill A
09.2018 - 09.2021

High School Diploma -

Royal Palm Beach Community High School
Logan Classen