Summary
Overview
Work History
Education
Skills
Timeline
Generic

Logan Cook

Meadowview,VA

Summary

Driven and accomplished leader with a proven track record at Loves Travel Stop, adept in team supervision and customer service management. Excelled in fostering team collaboration, enhancing customer satisfaction, and streamlining POS operations. Demonstrates exceptional problem-solving and motivational leadership, achieving significant improvements in workplace efficiency and team morale.

Overview

3
3
years of professional experience

Work History

Subway Shift Leader

Loves Travel Stop
08.2022 - 11.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

PCA

Team Nurses
01.2021 - 07.2022
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.

Education

Basic -

Patrick Henry High School
Meadowview, VA
06.2011

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Customer service focus
  • Decision-making capabilities
  • Team motivation
  • Strong verbal and written communication
  • Training Assistance
  • Customer Service Management
  • Team Collaboration and Leadership
  • Team Supervision
  • Goal Setting and Tracking
  • Motivational Leadership
  • POS System Operation

Timeline

Subway Shift Leader

Loves Travel Stop
08.2022 - 11.2023

PCA

Team Nurses
01.2021 - 07.2022

Basic -

Patrick Henry High School

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Logan Cook