Logan Creamer
Mesa,AZ
Summary
Dynamic and results-oriented professional with extensive experience at Urban Air Adventure Park and Pieology Pizzeria. Excelled in roles requiring exceptional complaint resolution and creativity, significantly enhancing customer satisfaction and team efficiency. Demonstrated proficiency in equipment operation and a strong capacity for collaboration, fostering positive workplace environments and innovative solutions.
Overview
1
1
year of professional experience
Work History
Team Member & Party Host
Urban Air Adventure Park
08.2024 - 11.2024
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Decorated and set tables in accordance with party themes and age groups.
- Directed guests to correct areas for eating, dancing, and other services.
- Resolved conflict to maintain fun, positive and safe event environments.
Restaurant Team Leader
Pieology Pizzeria
09.2023 - 05.2024
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Monitored food inventory and supplies to prevent waste.
- Directed food preparation and cooking activities to meet health and safety standards.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Coached new workers on store policies, pizza making, and dough preparation.
Education
High School Diploma -
Williams Field High School
Gilbert, AZ05-2025
Skills
- Cleaning
- Complaint resolution
- Heavy lifting
- Clear communication
- Hospitality and accommodation
- Collaboration and teamwork
- Equipment operation
- Willingness to learn
- Facility cleaning
- Creativity and innovation
- Positive attitude
Timeline
Team Member & Party Host
Urban Air Adventure Park
08.2024 - 11.2024
Restaurant Team Leader
Pieology Pizzeria
09.2023 - 05.2024
High School Diploma -
Williams Field High School
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