Energetic, hard working Store Manager with strengths in inventory management and building trust based relationships with customers and partners.
Overview
6
6
years of professional experience
Work History
Store Manager
Starbucks
11.2018 - Current
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Fostered positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Interacted well with customers to build connections and nurture relationships.
Attractions Attendant
Riverbanks Zoo & Gardens
03.2018 - 10.2018
Delivered outstanding customer service by addressing guest concerns promptly and professionally.
Provided clear instructions for guests'' use of attractions, minimizing confusion and potential safety hazards.
Cleaned rides and attractions to reduce spread of germs and bacteria.
Trained new ride operators on safety procedures and ride operations.
Built and established positive relationships with patrons, team members and supervisors.