Summary
Overview
Work History
Education
Skills
Timeline
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Logan Dean

Herriman,UT

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

6
6
years of professional experience

Work History

Cashier

Holiday Oil
08.2023 - 05.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Built relationships with customers to encourage repeat business.

Warehouse Worker

Advance Displays Distribution
02.2023 - 08.2023
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Checked packages and merchandise for damage and notified vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.

Crew Member

Mcdonalds
11.2022 - 01.2023
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.

Cashier

Holiday Oil
08.2022 - 10.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Checked personal identifications during alcohol and tobacco sales.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Upsold additional products and services to customers, increasing revenue.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Assembler

Edwards Lifesciences
04.2022 - 07.2022
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
  • Checked position and alignment of each component to prevent errors and minimize materials waste.
  • Assembled components with minimal supervision, exceeding expected project milestones
  • Aligned materials and merged parts to construct complex units
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines
  • Created reports to document and provide information regarding production progress and developments
  • Recognized and reported defective material and equipment to shift supervisor
  • Followed safety protocols to maintain safe working environment
  • Participated in projects requiring assembly of large and small components
  • Completed tasks on time to meet quality and safety standards
  • Carried out preventative maintenance, keeping tools and machinery functional

Shift Manager

Sonic
10.2018 - 02.2022
  • Excelled in every store position and regularly backed up front-line staff.
  • Trained and mentored new employees to maximize team performance.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Trained and mentored new employees to maximize team performance
  • Worked closely with team members to schedule breaks and shifts to meet state regulations
  • Exercised composure under pressure and in escalated customer service scenarios
  • Excelled in every store position and regularly backed up front-line staff

Crew Member

McDonald's
03.2021 - 08.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Cleaned and maintained all areas of restaurant to promote clean image
  • Stocked shelves to organize aisles in assigned department
  • Worked well with teammates and accepted coaching from management team
  • Operated cash register to ring up final bill and process various forms of payment
  • Worked front counter, drive-thru and other areas

Education

High School Diploma -

Mountain Ridge High School
Herriman, UT
05.2021

Skills

  • Accurate money handling
  • Inventory controls
  • Team Building
  • Training and mentoring
  • Attention to Detail
  • Training and Development
  • Assembly and production
  • Small parts assembly

Timeline

Cashier

Holiday Oil
08.2023 - 05.2024

Warehouse Worker

Advance Displays Distribution
02.2023 - 08.2023

Crew Member

Mcdonalds
11.2022 - 01.2023

Cashier

Holiday Oil
08.2022 - 10.2022

Assembler

Edwards Lifesciences
04.2022 - 07.2022

Crew Member

McDonald's
03.2021 - 08.2021

Shift Manager

Sonic
10.2018 - 02.2022

High School Diploma -

Mountain Ridge High School

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Logan Dean