Logan Dennard
Cape Coral,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Looking to maintain full-time position that offers challenges, where I can learn and grow. Ready to help team achieve company goals. Eager to learn new things.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Carside Specialist
Applebee's Bar and Grill
06.2019 - Current
- Ensured timely order delivery, maintaining a high standard of food quality and presentation.
- Supported overall restaurant success by assisting in other roles or tasks as needed during busy periods or staffing shortages.
- Contributed to a positive workplace culture by maintaining a professional and supportive demeanor with colleagues, fostering teamwork and collaboration.
- Enhanced customer satisfaction by providing efficient and friendly carside service.
- Promoted a safe and clean working environment by adhering to proper food handling procedures and sanitation guidelines.
- Managed multiple priorities effectively, balancing exceptional service with prompt order turnaround times.
- Streamlined order processing by accurately entering orders into the system and communicating with kitchen staff.
- Handled customer concerns professionally, resolving issues promptly and courteously as they arose.
- Maintained expert knowledge of menu offerings to provide accurate information and recommendations to guests upon request.
- Facilitated payment transactions efficiently, ensuring accuracy in handling cash or processing credit cards.
- Provided superior guest experiences with quick response times on phone calls, ensuring that all inquiries were addressed promptly.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Processed customer payments and balanced cash drawers.
Movie Theater Attendant
Marquee Cinemas - Coralwood 10
12.2018 - 01.2020
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
- Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
- Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Utilized excellent communication skills to guide customers through their movie-going experience, creating a positive atmosphere within the theater.
- Streamlined concession stand operations, resulting in reduced wait times for customers and increased revenue.
- Contributed to an efficient work environment by promptly completing assigned tasks during downtime between shows or shifts.
- Managed cash transactions accurately while adhering to all financial policies, ensuring proper handling of funds and minimal discrepancies.
Education
IT Support
Florida Technical College
Orlando, FL2023
High School Diploma -
North Fort Myers High School
North Fort Myers, FL05.2022
Skills
- Strong Work Ethic
- Motivational Skills
- Cleanliness standards
- Stress Tolerance
- Customer Service
- Tech-savviness
- Friendly Attitude
- Excellent customer service
- Good Communication
- Willing to Learn
- Quick Learner
- Fast food customer service
- Heavy Lifting
- Goal-Oriented
- Flexibility
- Money Handling
- Google Docs
- Graphic Design
- Microsoft Word/Office
- Microsoft Outlook/Powerpoint
Timeline
Carside Specialist
Applebee's Bar and Grill
06.2019 - Current
Movie Theater Attendant
Marquee Cinemas - Coralwood 10
12.2018 - 01.2020
IT Support
Florida Technical College
High School Diploma -
North Fort Myers High School
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