Logan Derby
Durham,NC
Summary
Skilled Veterinary Assistant with a proven track record at Banfield Pet Hospital, enhancing animal safety and supporting lab operations. Excelled in patient care, achieving significant improvements in animal comfort and health. Demonstrated exceptional client education and medical record-keeping abilities, contributing to high client satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Veterinary Assistant
Banfield Pet Hospital
02.2023 - Current
- Answered owner animal health questions and advised on best care practices.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Administered medications to animals in treatment and documented changes in condition
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Provided customer support to clients, answering questions and addressing concerns.
- Groomed and bathed animals to maintain hygiene and appearance.
- Educated clients on post-surgical care and nutrition.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Restrained animals for examination and treatment.
- Observed animals for signs of distress or illness.
Kennel Technician
Creature Comforts
11.2021 - 12.2022
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Kept animals clean and free of contaminants to promote optimal health.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Reset procedure rooms between appointments and disinfected equipment.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Specialty Team Member
Whole Foods Market Inc
05.2019 - 10.2021
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Worked in Specialty cheese department.
- Cleaned, sterilize and sanitize work stations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Kennel Technician
Chapel Hill Pet Resort
11.2017 - 03.2019
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for behavioral problems and signs of health issues.
Kennel Technician
Green Beagle Lodge
10.2014 - 11.2017
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Kept animals clean and free of contaminants to promote optimal health.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Education
High School Diploma -
East Chapel Hill High School
Chapel Hill05.2016
Skills
- Lab operations
- Procedure Support
- Animal Safety
- Reception Area Maintenance
- Patient bathing
- Post Operative Care
- Medical record-keeping
- Physical Examinations
- Sanitation protocols
- Euthanasia Assistance
- Client Education
- Sample Collection
Timeline
Veterinary Assistant
Banfield Pet Hospital
02.2023 - Current
Kennel Technician
Creature Comforts
11.2021 - 12.2022
Specialty Team Member
Whole Foods Market Inc
05.2019 - 10.2021
Kennel Technician
Chapel Hill Pet Resort
11.2017 - 03.2019
Kennel Technician
Green Beagle Lodge
10.2014 - 11.2017
High School Diploma -
East Chapel Hill High School
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