Logan Diggs
Carthage,MO
Summary
Lifetime experience and exposure to engine building and the racing industry. Extensive travel and participation in high stakes bracket racing with measured success. Countless relationships with key individuals in the racing industry including nationally recognized engine builders and parts manufacturers.
Overview
12
12
years of professional experience
Work History
Shop Manager
Hatfield Racing Engines
Joplin, MO
07.2015 - Current
- Complete Engine building including tear down and inspection, machining of all components, assembly, dyno testing
- Customer service, including phone consultation and on-site support
- Managing customer accounts, vendor relationships and parts purchasing
Service Writer
Lee's Summit Dodge
Lee's Summit, Missouri
05.2017 - 06.2018
- Assisted customers in understanding service options and recommendations.
- Coordinated communication between technicians and customers regarding vehicle status.
- Provided detailed explanations of repair orders to enhance customer satisfaction.
- Processed warranty claims and ensured compliance with manufacturer guidelines.
- Handled customer inquiries and resolved issues promptly and professionally.
Sales Consultant
Technical Industrial Sales
Webb City, Missouri
02.2014 - 07.2015
- Provided guidance to machine operators for effective tooling
- Managed all tooling inventory
- Maintained customer and vendor relationships
Education
Some College (No Degree) - General Studies
Crowder College
Neosho, MOSkills
- Engine building
- Dyno testing
- Customer account management
- Parts purchasing
- Vendor relationship management
- Customer relationship management
- Quality assurance
- Effective communication
- Attention to detail
- Issue resolution
Accomplishments
- Two time USMTS Engine Builder of the Year
- Three time MoKan Dragway Track Champion
References
- Jeff Brotherton, Owner, Brodix Inc 479-234-2019
- Gary Stinnett, Owner, Stinnett Racing Engines 620-340-3526
- Mike Jones, Service Manager, Lee's Summit Dodge 816-500-6576
Timeline
Service Writer
Lee's Summit Dodge
05.2017 - 06.2018
Shop Manager
Hatfield Racing Engines
07.2015 - Current
Sales Consultant
Technical Industrial Sales
02.2014 - 07.2015
Some College (No Degree) - General Studies
Crowder College