Logan Donham
Tigard,OR
Summary
Experienced customer service and sales professional with expertise in retail, merchandising, and theatre operations. Skilled in inventory management, customer engagement, and meeting sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate
ZAGG Phone Repair
08.2024 - 10.2024
- Provided over 100 personalized consultations monthly and expertly applied screen protectors with a 95% success rate, ensuring customer satisfaction
- Leveraged product and inventory expertise to recommend solutions, contributing to a 15% increase in customer satisfaction scores
- Achieved top sales performance, consistently averaging $50 per customer, exceeding team benchmarks of $30 per customer.
Merchandizer
Grocery Outlet
09.2023 - 08.2024
- Managed product stocking to maintain 100% shelf availability, minimizing restocking delays during peak hours.
- Collaborated with the team to create eye-catching product displays.
- Provided cashier support during peak hours.
Crew Member
AMC Theatres
05.2023 - 07.2023
- Ensured a spotless environment by reducing cleaning turnaround time between shows.
- Managed concession sales, achieving 10% higher revenue per shift by promoting limited-time specials effectively.
Theatre Usher
Regal Cinema Entertainment
06.2022 - 08.2022
- Reduced transition times between screenings by 20%, maintaining a clean environment that enhanced guest comfort
- Maintained high cleanliness standards, contributing to a 4.8-star average guest satisfaction rating on post-visit surveys
Team Lead
Supa Fresh Youth Farm
06.2020 - 06.2021
- Supervised planting and harvesting operations, resulting in a 20% increase in crop yield compared to the previous season
- Built and maintained over 10 garden beds, optimizing layout to increase planting capacity by 15%
- Produced and marketed handmade soap, contributing to $1,200 in Etsy sales over six months
Education
Portland Community College - Business, General Studies
Portland Community College
Portland, OR10.2024
High School Diploma -
Creekside High School
Tigard, OR06.2022
Skills
- Sales consultations
- Excellent people skills
- Inventory management
- Merchandising
- Display design
- Product promotion
- Retail operations
- Team collaboration
- Problem-solving skills
Timeline
Sales Associate
ZAGG Phone Repair
08.2024 - 10.2024
Merchandizer
Grocery Outlet
09.2023 - 08.2024
Crew Member
AMC Theatres
05.2023 - 07.2023
Theatre Usher
Regal Cinema Entertainment
06.2022 - 08.2022
Team Lead
Supa Fresh Youth Farm
06.2020 - 06.2021
Portland Community College - Business, General Studies
Portland Community College
High School Diploma -
Creekside High School
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