Logan Ellenburg
Sugar Hill,GA
Summary
Strong leader and analytical problem-solver with 4+ years management experience. Talented with team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager - Hiring and Operations
Tilly's
02.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Traveled regularly to multiple states in the region while offering primary support to other management teams in the market.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Hiring and Operations Manager
Hopdoddy Burger Bar
01.2022 - 02.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Carefully interviewed, selected, trained, and supervised staff.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Assistant Manager
Zaxby's
09.2021 - 01.2022
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Oversaw food preparation and monitored safety protocols.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Managed staff schedules and maintained adequate coverage for all shifts.
Assistant Manager - Chef
Hopdoddy Burger Bar
01.2021 - 09.2021
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Education
High School Diploma -
Collins Hill High School
Suwanee, GA05.2015
Skills
- Performance Metrics
- Key Performance Indicators
- Business Analysis
- Operations Management
- Staff Recruiting and Development
- Supply Chain Management
- Loss Prevention
- Financial Record Keeping
Timeline
Assistant Manager - Hiring and Operations
Tilly's
02.2023 - Current
Hiring and Operations Manager
Hopdoddy Burger Bar
01.2022 - 02.2023
Assistant Manager
Zaxby's
09.2021 - 01.2022
Assistant Manager - Chef
Hopdoddy Burger Bar
01.2021 - 09.2021
High School Diploma -
Collins Hill High School
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