Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Logan Etheridge

Allen Park,MI

Summary

Dynamic culinary professional with proven expertise in kitchen management and team leadership at IHOP. Recognized for enhancing customer satisfaction through high-quality meal delivery and effective multitasking. Skilled in sanitation procedures and performance evaluation, fostering a collaborative environment that drives productivity and excellence among team members.

Overview

3
3
years of professional experience

Work History

Cook Shift Leader

IHOP
09.2023 - Current
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Maintained well-organized mise en place to keep work consistent.
  • Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
  • Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
  • Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.
  • Managed opening and closing shift kitchen tasks.

Shift Lead Manager

Taco Bell
02.2022 - 05.2023
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Collaborated with other managers to develop cross-functional strategies for improving business performance.
  • Excelled in every store position and regularly backed up front-line staff.

Education

Certificate - Wind And Energy

Universal Technical Institute
Canton, MI
09-2025

Skills

  • Customer service
  • Team leadership
  • Cooking techniques
  • Multitasking and organization
  • Kitchen management
  • Sanitation procedures
  • Stock management
  • Performance evaluation

Accomplishments

  • Supervised team of six staff members.
  • Resolved product issue through consumer testing.
  • Documented and resolved broken-down computer which led to fully functioning computer.

Interests

  • Gym Workouts
  • Electronics and Circuit Building
  • Video Gaming
  • Virtual Reality
  • 3D Printing
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Animal Care
  • Adventure Travel
  • Road Trips

Timeline

Cook Shift Leader

IHOP
09.2023 - Current

Shift Lead Manager

Taco Bell
02.2022 - 05.2023

Certificate - Wind And Energy

Universal Technical Institute
Logan Etheridge