Dynamic Loan Officer with a proven track record at Prestige Community Credit Union, excelling in direct dealership B2B sales and relationship building. Skilled in analyzing market trends and negotiating successful agreements, I consistently exceeded sales targets while fostering trust and loyalty among clients. Proficient in B2B sales and proactive issue resolution, driving growth and success.
Overview
15
15
years of professional experience
Work History
Loan Officer/B2B Sales Representative
Prestige Community Credit Union
07.2017 - Current
Stayed on top of all market trends and fluctuations to ensure the product provided is forefront in the market we are targeting
Provided education directly to business to ensure a trustworthy process to increase sales across all markets
Assisted clients with loan applications, ensuring accurate documentation and adherence to company guidelines.
Learned underwriting processes to evaluate borrower eligibility for various loan products.
Collaborated and execute a weekly, quarterly, yearly sales plan to understand customer needs and provide tailored financing solutions.
Identify and target prospective auto dealerships to establish new partnerships to increase revenue
Educated clients on various loan products, enabling informed decision-making throughout the lending process.
Able to negotiate and close multiple sales agreements that align with growth between auto dealership and our business bottom line
Collaborates with all internal teams to increase B2B sales and ability to close the sale and work within the means necessary to grain trust and strong partnerships
Loan Administrative Assistant/Senior Business Development Manager
Commerical Bank of Texas N.A.
03.2015 - 07.2016
Development of partnerships with local and state businesses to increase growth and sales
B2B sales both in person and online to increase revenue and ensure targeting of the correct business needs
Managed loan documentation processes, ensuring compliance with regulatory standards and internal policies.
Coordinated communication between clients and financial institutions to facilitate loan processing and approvals.
Streamlined data entry procedures, enhancing accuracy in loan application tracking and reporting systems.
Assisted in the preparation of loan closing documents, supporting timely execution of transactions.
Cross selling products to increase revenue and build a lasting trusting relationship with all accounts
Account Representative
Prosperity Bank
05.2010 - 02.2015
Respond to customer inquires about banking services, such as account balances and or fees
Help build strong trusting relationships with all customers to increase there ability to use of products efficiently
Resolve and discuss all discrepancies in customer accounts and handle complex issues for all accounts
Managed client accounts, ensuring timely communication and resolution of inquiries.
Developed strong relationships with clients to enhance retention and satisfaction.
Executed sales strategies that increased product knowledge among clients and team members.
Analyzed client data to identify opportunities for upselling and cross-selling services.
Education
High School Diploma -
Southeast High School
Lincoln, NE
Associate of Science - Sales And Marketing
Southeast College
Lincoln, NE
04-2008
Skills
Ability to analyze sales date, market research, and lead generation to ensure growth and development to close sale
Focus on recognizing future sales trends to ensure growth in proper industries and highly potential customers
Strong verbal and written communication skills to increase B2B sales and trust within our company
Build and maintain strong customer relationships which is key to retention and building loyalty
Being able to overcome rejection and still turn a no into a yes
Proactive issue resolution
Increase and exceeded sales targets throughout the last 4 years in each category weekly, monthly, quarterly, and yearly
Accomplishments
Top Sales Representative for 4 straight years selling more than 40% growth in B2B sales in the auto industry
Employee of the year in 2022 for Market growth and B2B sales
Developed prospects for new loans by conducting weekly cold calls.
Repeatedly commended by superiors for excellent customer service.
Timeline
Loan Officer/B2B Sales Representative
Prestige Community Credit Union
07.2017 - Current
Loan Administrative Assistant/Senior Business Development Manager