Summary
Overview
Work History
Education
Skills
Timeline
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Logan Gelinas

Longwood,FL

Summary

Dynamic team leader with a proven track record at American Multi-Cinema, excelling in people management and customer service. Successfully resolved team conflicts and empowered members, enhancing collaboration. Adapted swiftly to guest needs at Wekiva Island, ensuring satisfaction through effective multitasking and operational knowledge. Committed to delivering exceptional experiences.

Overview

8
8
years of professional experience

Work History

Team Leader

American Multi-Cinema
01.2021 - Current
  • Would operate "screenwriter", a system used to make the movie schedule for the upcoming weeks.
  • Resolved conflicts within the team, fostering a collaborative work environment.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • From time to time, I would also bartend.


Guest Experience Team Member

Wekiva Island
05.2017 - 08.2020
  • Gave brief tours of the Wekiva River.
  • Responded to guest inquiries promptly to ensure satisfaction.
  • Learned operational procedures and safety protocols for guest interactions.
  • Provided feedback on guest experiences to improve service delivery.
  • Adapted quickly to changing environments and guest needs effectively.



Education

Associate of Arts - Business And Information Management

Seminole State College of Florida
Sanford, FL
05-2027

Skills

  • People management
  • Time management
  • Multitasking
  • Customer Service
  • Team collaboration

Timeline

Team Leader

American Multi-Cinema
01.2021 - Current

Guest Experience Team Member

Wekiva Island
05.2017 - 08.2020

Associate of Arts - Business And Information Management

Seminole State College of Florida

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Logan Gelinas