Summary
Overview
Work History
Education
Skills
Timeline
Generic

Logan Glatfelter

Vancouver

Summary

Dynamic professional in customer relationship management, dedicated to delivering exceptional customer satisfaction and retention. Proven ability to leverage persuasive communication techniques to enhance sales and cultivate lasting customer loyalty. Strong collaborator, consistently working with team members to meet sales targets while fostering a positive and engaging work environment. Committed to driving results through strategic relationship-building and a customer-centric approach.

Overview

6
6
years of professional experience

Work History

Sales Associate/Bakery Department Manager

Grand Central Fred Meyers
08.2022 - Current
  • Managing the work of myself and other coworkers.
  • Pricing, stocking, prep work, and managing the sales floor.
  • Delivered exceptional customer service, enhancing shopping experience and building loyalty.
  • Taking cake orders, making cupcakes, and writing on cakes.
  • Baking varies doughs, cookies, and breads, and then packaging.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Cashier/SCO trained.
  • Cash handling.
  • Management/PIC responsibilities.
  • Customer service desk trained.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.


Supervisor: Misty.

360-619-1700

Assistant

Pauly Rogers & Co
03.2022 - 07.2022
  • Maintained filing systems, improving document retrieval processes.
  • Assisted in preparing reports and presentations, enhancing clarity and professionalism.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.


Supervisor: Roy Rogers.

503-620-2632

Nurse Aide

Brookdale Stonebridge Senior Living
12.2020 - 10.2021
  • Provided support during meal times, facilitating nutritional intake and hydration for patients.
  • Washed, dried, and put away laundry to appropriate residents and areas.
  • Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
  • Enhanced patient care by providing attentive and compassionate support during daily activities.
  • Maintained the dignity of residents.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.


Supervisor: Cori Sandquist.

360-882-8800

Stower

Amazon PDX_9
08.2020 - 11.2020
  • Coordinated daily stowing activities, ensuring optimal space utilization and organization.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Safely stacked items to maximize space within acceptable safety limits.
  • Packaged orders accurately and efficiently, ensuring quality control standards were met.
  • Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.


Supervisor: Tayte Hunter.

Senior Wait Staff Member

Cascade Inn Assisted Living
12.2019 - 08.2020
  • Maintained cleanliness and organization of kitchen areas, ensuring compliance with health standards.
  • Assisted residents with eating as needed.
  • Received CPR training.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Supported chefs in food preparation tasks, such as chopping ingredients and peeling vegetables.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.


Supervisor: Brian Pescon.

Education

High School Graduate -

Oregon City High School
Oregon City, OR
06.2019

Skills

  • Listening skills
  • Teamwork and collaboration
  • Detail-oriented
  • Patient
  • Customer service
  • Cash handling
  • Sales floor management
  • Eager to learn

Timeline

Sales Associate/Bakery Department Manager

Grand Central Fred Meyers
08.2022 - Current

Assistant

Pauly Rogers & Co
03.2022 - 07.2022

Nurse Aide

Brookdale Stonebridge Senior Living
12.2020 - 10.2021

Stower

Amazon PDX_9
08.2020 - 11.2020

Senior Wait Staff Member

Cascade Inn Assisted Living
12.2019 - 08.2020

High School Graduate -

Oregon City High School
Logan Glatfelter