Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Logan Gletner

Hedgesville,WV

Summary

Driven healthcare professional with a strong foundation in business development, relationship management, and patient advocacy across diverse care settings. Currently serving as a Business Development Manager for Five Star Home Health Care, collaborating with hospitals, SNFs, and physicians to coordinate skilled in-home services and drive patient-centered outcomes. Experienced in presenting solutions, educating providers, and navigating complex care transitions — skills directly transferable to medical sales. Former certified special education teacher and case manager with expertise in needs-based consultative communication and long-term planning. Passionate about representing high-impact healthcare solutions that improve lives and support clinical teams.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Development Manager

Five Star Home Health Care
06.2025 - Current
  • Developed and managed referral relationships with hospitals, skilled nursing facilities, physician offices, and ACO-aligned providers across the Shenandoah Valley region.
  • Facilitated smooth transitions of care by coordinating with clinical teams, discharge planners, and families to ensure appropriate home health service referrals.
  • Presented home health solutions to providers, focusing on Medicare-covered services including skilled nursing, physical therapy, occupational therapy, speech therapy, and social work.
  • Conducted in-person provider visits, lunch-and-learns, and patient care update meetings to build trust and maintain strong referral pipelines.
  • Delivered patient progress updates and collaborated with referring physicians to ensure continuity of care, often bridging gaps in communication between providers and the field care team.
  • Identified high-acuity and high-risk patients in acute and post-acute settings to match services to complex care needs.
  • Collaborated with intake, clinical, and field teams to expedite admissions and resolve care coordination barriers in real-time.
  • Leveraged EMR and referral tracking tools to analyze account performance, identify trends, and adjust outreach strategy to maximize market share.
  • Served as a trusted partner to case managers, physicians, and specialists—establishing a reputation for responsiveness, professionalism, and patient-first focus.
  • Helped increase regional census and improved engagement with underutilized provider groups through education and relationship-building strategies.

Math Tutor

Berkeley County Schools
02.2024 - 06.2025
  • Boosted student confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
  • Used positive reinforcement, repetition, and review to help students master challenging material.
  • Explained math concepts in caring and encouraging environment to help kids thrive and learn.
  • Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses.
  • Monitored student progress and provided timely feedback on performance reports to assist with goal-setting.

Multi-Categorical Special Education/Autism Teacher

Hedgesville High School
08.2021 - 06.2025
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
  • Led activities that developed students' physical, emotional and social growth.
  • Delivered effective and differentiated classroom instruction to range of neurodiverse students.
  • Designed and implemented point system to encourage positive behavior.
  • Taught multiple subjects to students with intellectual or emotional disabilities.
  • Taught reading, language arts and social sciences in self-contained ED and LD classroom.
  • Worked with students with moderate to severe autism to increase life skills.
  • Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.

Community Liaison

Five Star Home Health Care
05.2021 - 08.2021
  • Networked with local organizations, assisted living facilities, hospitals, and consumers, resulting in the establishment of new and lasting partnerships and relationships.
  • Traveled to clients' homes to complete healthcare services set-up, counseling, education, and promote continuity of care.
  • Distributed monthly community newsletters to convey important news and events to local families, referral sources, and current patients.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisors.
  • Developed rapport with physicians, surgeons, and case managers to create trusting relationship for setting their patients up with safe and reliable homecare.
  • Provided clients with managed home care many different measures of support to assist their diet and safety needs.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Documented vital statistics on patient's status during Home Health episodes and coordinated with health care providers.

Business Development Manager

Five Star Home Health Care
01.2021 - 05.2021
  • Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
  • Educated patients on medicine and at-home healthcare tools.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Performed research to uncover potential target areas, markets and industries.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Used medical terminology knowledge to explain procedures, policies and services to patients.
  • Explained plans for treatment and payment options.
  • Managed incoming phone calls to resolve patient inquiries and refer calls to appropriate departments.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.

Exercise Science Intern

Shepherd University
08.2020 - 12.2020
  • Controlled the daily operations of the Human Performance Lab, helping assist in all factors of the lab.
  • Set-up schedules for technicians to align with client appointments allowing the testing schedule to flow smoothly.
  • Evaluated and reported abnormal pre-test conditions and manipulated tests for the clients and technicians to be better suited upon testing.
  • Assisted my mentor in teaching various testing protocols to technicians who administered tests in the Human Performance Lab.
  • Tested patients in the lab using various exercise and physical testing protocols and equipment for cardiac and pulmonary evaluation.
  • Resolved any testing problems, improved operations around the lab, and provided exceptional client support.

Education

Bachelor of Science - Health Promotion And Exercise Science

Shepherd University
Shepherdstown, WV
12.2020

Skills

  • Administrative Support
  • Collaborative Team Coordination
  • Safety Oversight
  • Sales Strategy Development
  • Relationship Management
  • Territory Development Expertise
  • Professional Networking
  • Strategic Brand Marketing
  • Consultative Selling Techniques
  • Community Engagement Initiatives

Certification

  • CPR/AED Certified

References

Jason Haderer - Assistant Principal (Hedgesville High School)

  • jhaderer@k12.wv.us
  • (443) 528 - 0232


Johnny Wilkinson - CEO (Five Star Home Health Care)

  • johnny.wilkinson@fshhc.com
  • (540) 771 - 2333


Jessica Graham - Professor (Shepherd University)

  • jgraham@shepherd.edu
  • (304) 279 - 3374

Timeline

Business Development Manager

Five Star Home Health Care
06.2025 - Current

Math Tutor

Berkeley County Schools
02.2024 - 06.2025

Multi-Categorical Special Education/Autism Teacher

Hedgesville High School
08.2021 - 06.2025

Community Liaison

Five Star Home Health Care
05.2021 - 08.2021

Business Development Manager

Five Star Home Health Care
01.2021 - 05.2021

Exercise Science Intern

Shepherd University
08.2020 - 12.2020

Bachelor of Science - Health Promotion And Exercise Science

Shepherd University

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