Microsoft Excel
Logan Hale
Customer Service Associate
DesMoines,IA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Target
04.2024 - Current
- Assisted in the development of new customer service protocols to improve overall performance metrics.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Freelance Artist
Self-employed
05.2021 - Current
- Built long-lasting relationships with clients by consistently delivering exceptional work that met or surpassed expectations.
- Collaborated with clients to understand their vision and produced artwork that exceeded expectations.
- Continuous improvement through experimenting with new techniques and mediums, diversifying portfolio offerings.
- Managed multiple projects simultaneously, ensuring timely completion and consistent quality.
- Resolved client concerns quickly and professionally to maintain respectful and productive project environment.
Greenhouse Technician
Corteva Agriscience
06.2022 - 01.2023
- Assisted in training new employees on company protocols, ensuring seamless integration into the team dynamic.
- Maintained a clean and safe working environment by adhering to all safety protocols and promptly addressing any hazards that arose.
- Assisted researchers in developing and executing experiments to test the effectiveness of different fertilizers, lighting systems, and other variables on plant growth.
- Kept detailed records of daily activities, ensuring transparency in operations and facilitating future decision-making processes based on historical data analysis.
- Maintained strong communication with greenhouse team members, fostering a cohesive work environment that prioritized productivity and safety.
Education
Bachelor of Science -
Morehead State University
Morehead, KY 05.2001 -
High School Diploma -
Menifee County High School
Frenchburg, KY 05.2001 -
Skills
- Customer Support
- Product and service solutions
- Cross-Functional Team Collaboration
- Quality Assurance
- Process Improvement
- Task Prioritization
- Problem-solving aptitude
- Adaptability
- Analytical Thinking
Accomplishments
- Recipient of The Craft Academy Excellence in Science and Mathematics Scholarship
Software
Microsoft Word
Microsoft Outlook
Microsoft Teams
Timeline
Customer Service Associate
Target
04.2024 - Current
Greenhouse Technician
Corteva Agriscience
06.2022 - 01.2023
Freelance Artist
Self-employed
05.2021 - Current
Bachelor of Science -
Morehead State University
05.2001 -
High School Diploma -
Menifee County High School
05.2001 -