Summary
Overview
Work History
Education
Skills
Certification
Timeline

Logan Harmon

Buckeye,AZ

Summary

Adept at enhancing operational efficiency and customer satisfaction, I leveraged packing expertise and team collaboration at Target to exceed performance metrics and reduce inventory discrepancies. My role as a Fulfillment Expert, coupled with a Courtesy Clerk background at Safeway, underscores my ability to drive quality control and foster positive customer interactions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Fulfillment Expert

Target
08.2021 - Current
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
  • Reduced inventory discrepancies by conducting regular audits and updating the warehouse management system accordingly.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Picked and packed order items.
  • Greeted customers and directed to requested products.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Managed timely and effective replacement of damaged or missing products.
  • Interacted with guests in friendly and knowledgeable way.

Courtesy Clerk

Safeway
08.2019 - 05.2020
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Collected more than hundreds of shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.

Education

High School Diploma -

Willow Canyon High School, Surprise, AZ
05-2021

General Construction Certification - General Construcion

West-Mec Southwest Campus, Buckeye, AZ
05-2021

Skills

  • Packing expertise
  • Returns handling
  • Order picking
  • Shipment preparation
  • Quality control
  • Inventory management
  • Team collaboration
  • Safety compliance
  • Manual dexterity
  • RFID scanning
  • Inventory error correction
  • Decision-making

Certification

  • OSHA Certified
  • AZ food Handlers card
  • AZ Driver's License

Timeline

Fulfillment Expert - Target
08.2021 - Current
Courtesy Clerk - Safeway
08.2019 - 05.2020
Willow Canyon High School - High School Diploma,
West-Mec Southwest Campus - General Construction Certification, General Construcion

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Logan Harmon