Logan Haslam
American Fork
Summary
Professional technical documentation specialist prepared to enhance organizational communication. Extensive experience in creating user manuals, guides, and online help systems. Known for a collaborative work approach and adaptability to dynamic project needs. Skilled in technical writing, editing, and content management.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Team Member
Deseret Book
Saratoga Springs
01.2026 - Current
- Worked with customer needs and maintained 65% inventory throughout the store
- Specialized in working at the registry, which gave opportunities to interact with customers and their needs more personally, delivering 100% customer satisfaction to each experience.
Team Member
Greenhollow Catering
Orem
08.2022 - 12.2025
- Worked at catering events through prepping food and serving it to customers at over twenty venues and event sites.
- Practiced common courtesy through dressing up professionally at high client events and dinners
- Learning to cook and clean in kitchen spaces, worked over 45% of the daily assignment board between weddings and school lunches.
Technical Writer
DataNinja
Draper
07.2024 - 11.2025
- Implementation Guide and Website cleanup and standardization, which clarified 100% of customer viewership and interaction with the DataNinja website.
- Worked as a customer service representative in finding solutions for system problems and customer issues. Delivering helpful demos and explanations through my 75% expert knowledge regarding the systems of DataNinja.
Creative Director Assistant
Church of Jesus Christ of Latter-Day Saints
Salt Lake City
06.2021 - 07.2022
- Led team projects in the church’s office and creative teams. Leading about 25% of the team workforce on promotional media projects for the Service Missionary Programs located at the Salt Lake City North Office Building.
- Worked on media distribution for promoting Service Mission opportunities for local members, applying about 35% of my skillset to the video production team. While the remaining 65% was reserved for leadership in meetings and brainstorming assignments.
- Completed nearly four video projects centered around the four different departments within the Service Missionary Field Teams. This includes collaboration in directing, filming, and editing with Adobe Premiere Pro.
Equipment Assistant
LDS Motion Picture Studio
Orem
10.2021 - 05.2022
- Worked in equipment storage, maintaining and taking care of cameras and other equipment, nearly 55% of the studio's equipment located on site.
- Assigned to film sets in local sites for the Book of Mormon films, I was assigned to maintain props and take care of the background actors and actresses. Spending around fourteen days on site when filming took place.
- Maintained different stages on the studio grounds, cleaning and repairing broken equipment and sets. Two studios alongside missionary cleaning crews make of twelve in each group.
Education
Bachelor of Science - Technical Writing
Utah Valley University
Orem, UT05-2027
Associate of Science - Technical Writing
Utah Valley University
Orem, UT05-2025
No Degree - English
Riverton High School
Riverton, UT05-2020
Skills
- Technical Writing
- Adobe Photoshop and Premiere Certified
- WordPress
- ReadMe
- Claude
- Gemini
- ChatGPT
- Office 365
- AI Prompt Engineering
- Diagnosing system issues and translating solutions into clear documentation
- Customer service
- Problem-solving
- Teamwork and collaboration
- Positive attitude
Accomplishments
- Achieved Eagle Scout by completing his Eagle Scout project with accuracy and efficiency.
- Documented and resolved refinements for the DataNinja website, which led to a 75% increase in customer and viewer satisfaction.
Certification
- Certified Technical Writer, DataNinja - July 14th, 2024 - November 16th, 2025
Languages
English
Native or Bilingual
Timeline
Team Member
Deseret Book
01.2026 - Current
Technical Writer
DataNinja
07.2024 - 11.2025
Team Member
Greenhollow Catering
08.2022 - 12.2025
Equipment Assistant
LDS Motion Picture Studio
10.2021 - 05.2022
Creative Director Assistant
Church of Jesus Christ of Latter-Day Saints
06.2021 - 07.2022
Bachelor of Science - Technical Writing
Utah Valley University
Associate of Science - Technical Writing
Utah Valley University
No Degree - English
Riverton High School
AWARDS
Eagle Scout, Arrow of Light, Bronze Placement in DECA COMP, 2019
Eagle Scout
My Eagle Scout project involved delivering bracelet kits and Hot Wheels cars to Intermountain Health LDS Hospital in Salt Lake City. The time frame was near December 2018. The project took a total of three months to execute and complete.