Summary
Work History
Education
Skills
Timeline
Overview
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Logan Hayden

Conroe,TX

Summary

Proven Sales Representative at Ark, adept in customer relationship building and sales expertise, significantly enhanced client satisfaction and repeat business. Skilled in multitasking and interpersonal communication, successfully upsold and fostered key account trust, ensuring robust sales growth. Trained peers, showcasing quick learning and strong client service skills. Reliable sever brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.

Work History

Private Nanny

Leann Hood
06.2021 - 12.2024
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.

Sales Representative

Ark
05.2024 - 06.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.

ToGo Sever

Woodsons Local Tab & Kitchen
02.2024 - 05.2024
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
  • Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
  • Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.

Wait Staff Member

Fogo De Chao
05.2022 - 11.2023
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.

Host

Fogo De Chao
04.2022 - 11.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Host

Texas Roadhouse
01.2021 - 03.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Cashier

Raising Cane's Restaurants
04.2020 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

The Woodlands College Park High School
The Woodlands, TX
05.2023

Skills

    Customer Service

    Customer Relations

    Customer Relationship Building

    Interpersonal communication skills

    Sales expertise

    Relationship Building

    Client Service

    Strong multitasking

    Quick Learner

    Phone Etiquette

    Sense of urgency

    Money Handling

Timeline

Sales Representative

Ark
05.2024 - 06.2024

ToGo Sever

Woodsons Local Tab & Kitchen
02.2024 - 05.2024

Wait Staff Member

Fogo De Chao
05.2022 - 11.2023

Host

Fogo De Chao
04.2022 - 11.2023

Private Nanny

Leann Hood
06.2021 - 12.2024

Host

Texas Roadhouse
01.2021 - 03.2022

Cashier

Raising Cane's Restaurants
04.2020 - 10.2021

High School Diploma -

The Woodlands College Park High School

Overview

5
5
years of professional experience

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Logan Hayden