Logan Henderson

Five Guys Burger And Fries

02.2019 - 01.2024

Enhanced employee satisfaction through regular performance feedback and recognition initiatives.
Streamlined operational processes for increased efficiency and reduced waste.
Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Cooperated with coworkers to improve customer experience and manage storefront.
Exercised composure under pressure and in escalated customer service scenarios.
Supervised employees and oversaw quality compliance with company standards for food and services.
Streamlined operations to improve process efficiency.
Trained and mentored new employees to maximize team performance.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Excelled in every store position and regularly backed up front-line staff.
Troubleshot equipment to reduce service calls and downtime.