Positive, collaborative, and solution-focused individual who excels in team leadership and problem-solving. Familiar with principles of employee management and operational efficiency, bringing organizational and strong communication skills. Attentive and adept at meeting tight deadlines while boasting sharp-mindedness, fostering teamwork, ensuring customer satisfaction, and enhancing operational efficiency in fast-paced environments.
Work History
Delivery Associate, MPC
Safeway
Delivered orders to customer lot area or to third-party, contracted delivery agents.
Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional yet approachable demeanor.
Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising quality of work or customer satisfaction.
Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
Monitored, operated, and corrected errors of front-end and self-check POS systems.
Reduced delivery errors by double-checking, properly staging, storing and labeling orders while updating system records accordingly.
Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed and potentially urgent messages.
Truck Offloader, Stocker
Big Lots
Loaded and unloaded materials onto or from pallets, trays, racks or shelves by use of hands, boards, manual jack, or carts.
Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
Sorted, stocked, labeled, and properly displayed store product and advertisements to store shelf, store floor and windows.
Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
Complied with safety conduct policies by properly disposing of hazardous material or damaged product.
Parking Attendant, Staff Supervisor
El Dorado County Fairgrounds
Answered general questions regarding parking fees, facilities, events, prices, and directions.
Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment/rental, event planning and other inquiries for thousands of customers.
Assisted with traffic flow, ensuring smooth entry and exit for Law Enforcement, Emergency Medical Vehicle, Event Sponsors, and all Patrons.
Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
Kept parking lot usage orderly by enforcing parking regulations.
Trained new hires and employees in detail of how to perform their specific job duties and communicated importance of adhering to strict code guidelines and safety protocols.
Enforced safety procedures like suspending influx or withdrawal of traffic in emergency situations.
Inventory Specialist/Overnight Stocker
Walmart Stores Inc.
Loaded and unloaded product onto and from pallets, racks and shelves by use of forklift, scissor lift or other special tools and equipment.
Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
Handled product with swiftness and care while transporting from loading dock to store floor.
Sorted and properly arranged whilst labeling, listing and documenting items for shipment, returns, or special purchase.
Assisted customers in finding products for individual needs and applications.
Clerk/All-hour Stocker
Family Dollar
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Improved customer satisfaction by promptly answering inquiries, processing returns, and providing accurate information.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Assisted in conducting accurate physical inventory counts, resulting in improved stock management.