Experienced hospitality leader with over a decade of expertise in high-level management. Proven track record in sales and marketing within the tech and medical devices industries
Overview
17
17
years of professional experience
Work History
Sales - Seasonal
Aptive Environmental
Wilmington, NC
03.2024 - 10.2024
Greeted prospective customers in a friendly and professional manner.
Provided detailed information about the products being sold.
Ensured accurate completion of paperwork related to sales transactions.
Recorded daily sales figures accurately in order to track progress towards goals.
Territory Sales Manager
Nobel BioCare
, California
03.2021 - 10.2023
50+ Calls/Emails a day to hit daily sales goal
Setting up 2+ client presentation appointments daily
Setting up in person meetings with potential clients and our Oral Surgeons, Periodontitis and General Practitioners
Acting liaison between multiple teams from the California to Washington region
Weekly production meetings to discuss company goals and creative strategies to gain cliental
Monthly Check-ins with all current clients for customer care and satisfactory needs
Leveraging Excel to create organized inventory control for all client needs
Payment processing for any new orders
Ability to take on new regional coverage when needed
Part of a new piloted CRM - Microsoft Dynamics 365, helping with training across all offices
Developed and implemented innovative sales strategies to increase revenue in key markets
Utilized CRM software to track sales activities and forecast future performance
Supported multiple territories in the field, including San Francisco and Portland
Sr. Account Manager
Hammer Corp
San Diego
04.2020 - 03.2021
Oversaw a team Junior Account Managers to ensure they were on track to hit their weekly/monthly/yearly goals while helping them in any way to achieve success
Sold SaaS platform for online advertising and 24/7 chat service for the automotive industry
Created training exercises and best practices to be presented throughout the company
Managed 200+ active customer accounts
Meeting/Exceeding KPI expectations by conducting a minimum of 10+ sales a month and talking to 800+ people monthly about our top products
Cold Calling
Top sales agent in the office for 3 months in a row
Performed face-to-face sales for top Auto Software Sales Products
Created & performed daily sales trainings & one-on-one trainings for all new hires
Performed analytics and breakdowns for daily and monthly sales and presented new approaches to upper management for increased sales potential
Bartender
North Italia
San Diego
05.2019 - 04.2020
Demonstrated excellent problem-solving and communication skills in high-pressure situations
Maintained a clean and organized bar area, as well as a high level of sanitation and safety
Worked closely with management to ensure accuracy of orders and adhere to all policies
Prepared cocktails, mocktails, and other drinks following recipes, standards, and customer preferences
Bartender/Bar Manager
Boomtown
Eveleth
08.2016 - 04.2019
Provided superior customer service and cleanliness in a fast-paced nice dining environment
Upheld professional standards and restaurant's quality reputation, while interacting with customers
Hiring/Training New Employees
Inventory and Payment processing
Trained new employees on their positions with best practices to withhold restaurants reputable status
Managed all front of the house positions and withheld top of the line customer service
Created Fluid Systems For Bartenders
Created Positive Work Environment Trained And Entrusted New Employees
Built And Exceeded Standards 2019 Bartender Of The Year Nominee
General Manager
Arbys
, Virgina
03.2008 - 08.2016
Provided superior customer service and cleanliness in a fast-paced nice dining environment
Hiring/Training New Employees
Inventory and Payment processing
Managed all front of the house positions and withheld top of the line customer service
Created Positive Work Environment Trained And Entrusted New Employees
Managing shifts
Upheld professional standards and restaurant's quality reputation, while interacting with customers
Trained new employees on their positions with best practices to withhold restaurants reputable status