Dedicated graduate student in Clinical Mental Health Counseling with experience supporting diverse clients in the homeless community. Expertise in rapport-building, resource connection, and cultural competence enhances effective care coordination. Background in leadership and project management further strengthens clinical practice.
Overview
4
4
years of professional experience
Work History
E-Mobility Operations Director
Field Advantage.
Aurora, USA
2024.08 - Current
Lead all operational functions of the E-Mobility department.
Direct and manage large-scale EVSE service deployments to ensure timely project completion and customer satisfaction.
Oversee recruitment, training, and performance management for a team of 50+ employees.
Establish departmental goals, KPIs, and reporting structures to align team efforts with organizational objectives.
Implement process improvements that enhance scalability, optimize resource utilization, and elevate service quality.
Account Manager/Analyst
Field Advantage.
Aurora, USA
2023.09 - 2024.08
Analyzed qualitative and numerical data to generate monthly reports and client invoices.
Collaborated with CEO and Operations Director to oversee IT project deployments.
Monitored and assessed technical staff performance, delivering feedback and guidance.
Assisted in the hiring process by identifying candidates and conducting pre-screens.
Calculated and processed payroll for all employees.
Lead Teacher (1st - 4th grade)-Seasonal Position
ForKids Inc.
Chesapeake, USA
2023.06 - 2023.08
Implemented developmentally-appropriate curriculum addressing diverse learning styles and fostering inclusive education.
Ensured that all students had access to the resources and support needed to succeed, including students with an Individualized Education Program (IEP).
Facilitated student exchange program with Wamunyu, Kenya, enhancing intercultural communication and global awareness among students.
Maintained training on recognizing, reporting, and responding to child abuse and neglect.
Developed awareness of issues facing homeless communities, connecting students with local resources to promote social responsibility.
Volunteer Paraeducator
ForKids Inc.
Chesapeake, USA
2023.02 - 2023.06
Provided one-on-one support for students with IEPs to enhance their learning experiences.
Assisted and mentored small groups of 5 students to reinforce lesson objectives and improve reading skills.
Supported teachers and administration in maintaining classroom discipline, fostering a positive learning environment.
Intern
Barrio Planta Project (BPP)
San Juan Del Sur, Nicaragua
2021.11 - 2023.01
Facilitated fundraising campaigns by reaching out to potential donors and establishing new donor relationships.
Advised board on recruitment strategies, resource management, goal prioritization, and strategic partnerships.
Contributed to the creation of the organization's Cultural Competency Handbook, facilitating communication on cultural competence within academic programming between students, staff, and volunteers.
Collaborated with Global Studies faculty at internationally recognized universities to enhance outreach and recruit volunteers for the Cultural Exchange Program.
Education
Master of Arts - Clinical Mental Health Counseling
Colorado Christian University
Denver, CO
2028-12
Bachelor of Arts - International Studies, International Social Justice
Virginia Commonwealth University (VCU)
Richmond, VA
2022-12
Skills
Project management
Operations oversight
Workforce development
Training program design
Cross-functional collaboration
Team leadership
Customer relations
Timeline
E-Mobility Operations Director
Field Advantage.
2024.08 - Current
Account Manager/Analyst
Field Advantage.
2023.09 - 2024.08
Lead Teacher (1st - 4th grade)-Seasonal Position
ForKids Inc.
2023.06 - 2023.08
Volunteer Paraeducator
ForKids Inc.
2023.02 - 2023.06
Intern
Barrio Planta Project (BPP)
2021.11 - 2023.01
Master of Arts - Clinical Mental Health Counseling
Colorado Christian University
Bachelor of Arts - International Studies, International Social Justice
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