Summary
Overview
Work History
Education
Skills
Timeline
Generic

Logan Ingram

San Antonio

Summary

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.


Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

JCPenney
01.2024 - 07.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cosmetologist

Great Clips
06.2020 - 01.2024
  • Maintained confidentiality of information regarding clients and company.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Processed payments, entering sales in register for prompt customer service.

Team Member

Arby's
04.2018 - 06.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Associate’s Degree - Applied Science

Palo Alto College
San Antonio, TX
12.2024

High School Diploma -

Sandra Day O’Connor
06.2020

Skills

  • Phone etiquette
  • Customer service
  • Active listening
  • Teamwork and collaboration
  • Organization skills
  • Customer/Client relations

Timeline

Customer Service Representative

JCPenney
01.2024 - 07.2024

Cosmetologist

Great Clips
06.2020 - 01.2024

Team Member

Arby's
04.2018 - 06.2020

High School Diploma -

Sandra Day O’Connor

Associate’s Degree - Applied Science

Palo Alto College
Logan Ingram