Logan Ippoliti
Austin,TX
Summary
Professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of goals. Reliable transportation and flexible schedule.
Overview
10
10
years of professional experience
Work History
Sales Associate / Landscaper / Carpet Cleaner
Capital City Landscape & Carpet Cleaning
07.2022 - 06.2024
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Coordinated with property managers to ensure client satisfaction and contract compliance.
- Delivered high-quality customer service by consulting homeowners on service needs.
- Repaired and maintained company equipment and machinery.
- Performed residential and commercial carpet cleaning.
- Responded to emergency flood service calls on a 24/7 basis.
- Built relationships with customers to encourage repeat business, while addressing concerns promptly.
Associate Sales Manager
Tobacco Store
01.2020 - 03.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
- Processed transactions including maintaining accurate financial records.
Plumber’s Apprentice
River’s Edge Plumbing & Heating, Inc.
01.2017 - 12.2019
- Repaired plumbing systems, components, and equipment, including measuring, threading and cutting materials to correct angles.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Ensured job sites were prepared, safe, and clean after project completion.
- Operated company vehicles for transport of tools and materials.
- Displayed strong problem-solving abilities when faced with unexpected challenges during project execution.
Customer Service Representative
CVS Pharmacy
02.2016 - 02.2017
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Intern
9 Pawns Land Clearing LLC
08.2024 - Current
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Improved long-term soil stability by implementing erosion control measures during the land clearing process.
- Promoted sustainability by utilizing best practices for erosion control and sediment management during land clearing operations.
- Enhanced land clearing efficiency by utilizing advanced machinery and techniques.
Education
Liberal Arts
Westchester Community College
Valhalla, NYBachelor of Arts - Menswear Design
Fashion Institute of Technology
New York, NY01.2016
High School Diploma -
Ossining High School
Ossining, NY06-2016
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Flexible schedule
- Computer skills
- Organization and time management
Awards
Overcoming the Odds Scholarship – Making Headway Foundation, 2016, Student of Distinction in Photography – Artwork exhibited at J.G. Rogers Gallery, 2016
Timeline
Intern
9 Pawns Land Clearing LLC
08.2024 - Current
Sales Associate / Landscaper / Carpet Cleaner
Capital City Landscape & Carpet Cleaning
07.2022 - 06.2024
Associate Sales Manager
Tobacco Store
01.2020 - 03.2025
Plumber’s Apprentice
River’s Edge Plumbing & Heating, Inc.
01.2017 - 12.2019
Customer Service Representative
CVS Pharmacy
02.2016 - 02.2017
Liberal Arts
Westchester Community College
Bachelor of Arts - Menswear Design
Fashion Institute of Technology
High School Diploma -
Ossining High School
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