Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Aided marketing initiatives such as creating eye-catching displays and distributing promotional materials to boost brand awareness and sales.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
Paralegal Intern
Ganote Law LLC
08.2023 - 01.2024
Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
Improved client communication by maintaining regular updates on case progress and addressing inquiries promptly.
Managed scheduling of court calendars and deadlines to maintain a smooth flow of firm operations.
Provided reliable assistance during discovery processes through diligent review of documents, identification of key issues, and summarization of findings for attorney review.
Administrative Assistant / Product Employee
JL2 Metal Sales and Fabrication
01.2019 - 08.2022
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Used machinery (shear, press-break, water jet, buffalo rolling) promptly.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Disney College Program Intern
Walt Disney World Resort (Yacht and Beach Resort)
05.2021 - 08.2021
Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
Collaborated with team members to maintain cleanliness and organization of various areas within the park.
Utilized problem-solving skills to address complex guest inquiries or situations, resulting in satisfactory outcomes for both parties.
Education
Bachelor of Arts - Political Science
Northern Kentucky University
Highland Heights, KY
05.2024
High School Diploma -
New Palestine High School
New Palestine, IN
05.2021
Qualification Highlights
Conducted research with Northern Kentucky University faculty regarding environmental ballot measures.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Social Media Platforms.