Summary
Overview
Work History
Education
Skills
Timeline
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Logan Johnson

Salt Lake City,UT

Summary

Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.

Overview

2
2
years of professional experience

Work History

Front of House Staff Member

Potbelly Sandwich Company
06.2022 - 10.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Helped guests at tables when in need of assistance.

Server

Salted Honey
07.2021 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Sales Associate

Buckle
10.2022 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Education

Currently in School - Pre Buisness

University of Utah
Salt Lake City, UT
05.2028

Skills

  • Order Taking
  • Greeting guests

Timeline

Sales Associate

Buckle
10.2022 - 06.2023

Front of House Staff Member

Potbelly Sandwich Company
06.2022 - 10.2023

Server

Salted Honey
07.2021 - 08.2023

Currently in School - Pre Buisness

University of Utah

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Logan Johnson