Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Maloney

Ventura,CA

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

9
9
years of professional experience

Work History

Server/Bartender

Water's Edge Restaurant And Bar
11.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Chili’s
02.2023 - 09.2023
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Processed orders and sent to kitchen employees for preparation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Provided service to a high-volume dining area, seeing 50-100 guests per night
  • Built strong connections with regular customer

Busser/Food Runner

Juicy’s
06.2022 - 01.2023
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.


Building Maintenance Assistant

GM Property of AZ LLC
05.2016 - 09.2019
  • Maintained safety conditions and standards in facility.
  • Organized storage areas and tool rooms to keep areas safe and fully stocked.
  • Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
  • Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
  • Responsible for collecting monthly rent payments from residents


Education

Associate of Science - Aviation

Ventura College
Ventura, CA
01-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • High volume dining
  • Service prioritization
  • Team collaboration

Timeline

Server/Bartender

Water's Edge Restaurant And Bar
11.2024 - Current

Server

Chili’s
02.2023 - 09.2023

Busser/Food Runner

Juicy’s
06.2022 - 01.2023

Building Maintenance Assistant

GM Property of AZ LLC
05.2016 - 09.2019

Associate of Science - Aviation

Ventura College

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Nicholas Maloney