Logan Jones
Cincinnati,OH
Summary
Resourceful Employee and Shift Manager able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve company operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Employee Part-Time
The John K. Howe Company
11.2016 - 03.2024
- Warehouse, File Clerk, Order fulfillment
- Picked, assembled, and packaged orders for shipping
- Organized products in warehouse to make them easily accessible
- Inventory counts
- Filing, data entry
Shift Manager
Panera Bread
11.2021 - 08.2023
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Team Member
Panera Bread
09.2020 - 11.2021
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Education
College Prep Courses -
Oak Hills High School
Cincinnati, OhioUniversity of Cincinnati
Cincinnati, Ohio05.2026
Skills
- Proficient in Google Docs
- Microsoft Word
- Microsoft Excel
- Powerpoint
- Maya 2020
- Adobe Photoshop
- Management
- Customer service
- Conflict resolution
- Fast-paced service environment
Volunteer Experience
Keep Cincinnati Beautiful, Cincinnati, Ohio, 02/2020, Volunteer, Coordinated a volunteer cleanup event for the public at Sawyer Point
Certification
- Servsafe Training - 2021
- Servsafe Certified, Panera Bread - 2021-2023
Languages
Chinese (Mandarin)
Limited Working
Timeline
Shift Manager
Panera Bread
11.2021 - 08.2023
Team Member
Panera Bread
09.2020 - 11.2021
Warehouse Employee Part-Time
The John K. Howe Company
11.2016 - 03.2024
College Prep Courses -
Oak Hills High School
University of Cincinnati
- Servsafe Training - 2021
- Servsafe Certified, Panera Bread - 2021-2023
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