Logan Jones
Minneapolis
Summary
Dynamic hospitality professional with a proven track record at Daniel Del Prado Restaurants, excelling in customer service and conflict management. Adept at multitasking and enhancing guest experiences during high-pressure situations. Recognized for crafting quality drinks and fostering team collaboration to elevate overall service standards. Committed to delivering exceptional results in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Host, Food Runner, Bar Back, Bartender, Server
Daniel Del Prado Restaurants
06.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Craft drinks according to company standards in a timely manner.
Apprenticeship
Construction LLC
02.2022 - 07.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Enhanced client satisfaction by efficiently completing home remodeling projects within budget and on time.
- Continuously expanded knowledge of current and emerging construction techniques, materials, and best practices to maintain a competitive edge in the home remodeling market.
- Learn skills such as framing, plumbing, drywall, electrical.
Sales Associate, Shift Lead, Assistant Manager
Circle K/ Holiday Station Stores
01.2017 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Front of House, Back of House
A Baker's Wife's Pastry Shop
01.2015 - 01.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
Education
No Degree - Culinary, Phys Ed, Entomology
Upper Mississippi Academy
Saint Paul, MNHigh School Diploma -
Watershed High School
6541 16th Ave S, Richfield, MN 5542306-2019
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Effective communication
- Problem solving
- Conflict Management
- Leadership
- Adaptability
Certification
Food Safety Certification
Timeline
Host, Food Runner, Bar Back, Bartender, Server
Daniel Del Prado Restaurants
06.2023 - Current
Apprenticeship
Construction LLC
02.2022 - 07.2023
Sales Associate, Shift Lead, Assistant Manager
Circle K/ Holiday Station Stores
01.2017 - 01.2022
Front of House, Back of House
A Baker's Wife's Pastry Shop
01.2015 - 01.2017
No Degree - Culinary, Phys Ed, Entomology
Upper Mississippi Academy
High School Diploma -
Watershed High School
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