Logan Josephson
Fort Worth,TX
Summary
Dynamic sales associate with a proven track record at Driveline Motorcars, excelling in customer service and conflict resolution. Leveraged problem-solving skills to enhance customer satisfaction and foster repeat business. Recognized for boosting employee morale and implementing efficient inventory processes as Assistant Shop Manager, driving sales growth and operational excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Driveline Motorcars
03.2025 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Automotive Technician
Meineke Car Care
01.2025 - 03.2025
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Assistant Shop Manager
Take 5 Oil Change
06.2024 - 12.2024
- Implemented loss prevention measures to reduce shrinkage rates and protect store assets.
- Increased sales through effective merchandising strategies and engaging product presentations.
- Streamlined inventory processes by implementing a more efficient system for tracking stock levels in realtime.
- Collaborated with the Shop Manager to set sales targets, monitor progress, and develop plans for improvement when necessary.
- Boosted employee morale by fostering a positive work environment that encouraged open communication and teamwork.
- Trained new employees on company policies, procedures, and sales techniques for consistent team performance.
- Managed daily operations for efficient shop functioning, including staff scheduling, inventory management, and cash handling.
Education
High School Diploma -
V.R. Eaton High School
Haslet05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Reliable and punctual
- Goal oriented
- Guest relations
Accomplishments
- Received Assistant Shop Manager within a month of employment at 17 years old
- Supervised team of 9 staff members.
- Held employee of the month for half my employment at Take 5 Oil Change
Certification
- Apprentice Electrician License - 4/25-4/26
- OSHA-10 Certification
Languages
English
Native or Bilingual
Timeline
Sales Associate
Driveline Motorcars
03.2025 - Current
Automotive Technician
Meineke Car Care
01.2025 - 03.2025
Assistant Shop Manager
Take 5 Oil Change
06.2024 - 12.2024
High School Diploma -
V.R. Eaton High School
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