Logan Karbo
Fort Worth,TX
Summary
Adept at strategic planning and team leadership, I significantly enhanced performance and customer satisfaction at The Home Depot Inc. Leveraging attention to detail and adaptability, I spearheaded initiatives that improved employee retention and exceeded sales targets, showcasing my ability to overcome obstacles and drive success.
Overview
12
12
years of professional experience
Work History
Specialty Assistant Store Manager
The Home Depot
02.2020 - Current
- Develops a high-performing team through effective recruitment, training, and mentoring initiatives.
- Fosters a positive work environment, leading to increased employee retention rates and overall job satisfaction.
- Manage vendor and outside partner relationships while striving for new and creative ways to be successful in a demanding market.
- Ensures compliance with company policies, procedures, and safety regulations by regularly reviewing practices within the store environment.
- Analyzes sales data to identify trends, areas for improvement, and opportunities for growth within the store.
- Maintains positive customer relations by addressing problems head-on and implementing successful corrective actions.
Department Supervisor
The Home Depot Inc
05.2016 - 02.2020
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
Branch Manager
Vector Marketing Company
08.2012 - 01.2015
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Skills
- Overcoming obstacles
- Attention to detail
- Goals and performance
- Strategic planning
- Reliability
- Team leadership
- Adaptability and flexibility
- Decision-making
Timeline
Specialty Assistant Store Manager
The Home Depot
02.2020 - Current
Department Supervisor
The Home Depot Inc
05.2016 - 02.2020
Branch Manager
Vector Marketing Company
08.2012 - 01.2015
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