Logan Kebberly
Orlando,FL
Summary
Developed skills in fast-paced insurance environment, including detailed analysis and sound decision-making. Expertise in interpreting policy terms and employing investigative techniques to assess claims accuracy. Aiming to transition into new field, leveraging transferable skills to deliver value and drive results.
Claims professional who values precision and efficiency in claims evaluation and resolution. Proven track record of managing high caseloads and settling claims accurately in compliance with company standards. Known for strong collaboration with team members and adaptability to changing needs, ensuring reliable performance and positive results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Claims Representative II
Liberty Mutual
02.2024 - Current
- Monitored changes in insurance laws for updates that impact claims handling.
- Educated policyholders on coverage details to clarify expectations and responsibilities.
- Prepared detailed reports by compiling findings from investigations and analysis of claims.
- Evaluated claims for accuracy and completeness for prompt resolution of disputes.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
Logistics Account Executive
TOTAL QUALITY LOGISTICS
05.2023 - Current
- Manage daily shipments, ensuring seamless pickup and delivery operations
- Play an integral role in orchestrating multiple meetings and overseeing the calendar for organizational growth
- Achieved improvement in shipment efficiency by identifying and resolving logistical challenges
- Built and sustained a substantial book of business through strategic relationship development
- Negotiated competitive prices with carriers and customers to reduce costs for transportation services
Bartender/Event Planner
WALL STREET PLAZA
08.2022 - 04.2023
- Executed routine operations focused on preparing innovative cocktails
- Implemented a quality assurance approach through trial and error to maintain optimal inventory levels
- Organized marketing campaigns to boost event attendance
- Collaborated with recurring private parties, catering to high-profile clientele to accomplish key objectives
- Ensured a lively and enjoyable atmosphere for clients and guests by strategically planning events
Treasurer/Philanthropy Chair
DELTA SIGMA PHI
01.2020 - 12.2022
- Steered efforts in monitoring portfolio exceeding $100K
- Optimized allocation of capital by implementing an Excel system
- Raised $60K+ for charity events by leading philanthropic initiatives
- Coordinated out-of-state events, overseeing arrangements for lodging, transportation, and accommodations
Sales Associate/Organizer
APTIVE ENVIRONMENTAL
05.2022 - 08.2022
- Cultivated strong customer relations with 100+ homes in the Tampa Bay area to expand the company's presence
- Provided valuable support to midlevel sales managers to meet sales agendas
- Headed and serviced client accounts, contributing to gross revenue of $100K+ in two years
- Played an integral role in surpassing sales goals by 13% and consistently outperforming peer benchmarks
Education
Bachelor of Science - Integrated Business
University of Central Florida - College of Business
Orlando, FL01.2023
Associate in Arts -
Polk State College - School of Business
Lakeland, FL01.2020
Skills
- Account Management
- Logistic Operations
- Process Improvement
- Performance Enhancement
- Quality Assurance & Controls
- Client Satisfaction
- Issue Identification & Resolution
- Cross-Functional Engagement
- Organizational Awareness
- Regulatory Compliance
- Sales & Marketing
- Campaign Analytics
- Market Research
- Relationship Building
- Business Success
- Operational Excellence
- Project Delivery & Oversight
- Calendar Management
- Administrative Coordination
- Team Support & Guidance
- Attention-to-Detail
- Claims investigation
- Critical thinking
Websites
Accomplishments
- Achieved Quarterly Impact Awards Top Team Member through effectively assisting fellow teams members with their claims.
- Successfully exceeded all metrics on IC score card by completing 1st calls, preferred channeling and recorded statements with accuracy and efficiency.
Certification
- Excel
- QuickBooks
Professional Affiliation
DELTA SIGMA PHI, Orlando, FL, Treasurer/Philanthropy Chair, 01/20, 12/22, Steered efforts in monitoring portfolio exceeding $100K., Optimized allocation of capital by implementing an Excel system., Raised $60K+ for charity events by leading philanthropic initiatives., Coordinated out-of-state events, overseeing arrangements for lodging, transportation, and accommodations.
Personal Information
Title: Marketing Coordinator & Assistant
Coursework
- Fin3403
- ACG3137
Timeline
Claims Representative II
Liberty Mutual
02.2024 - Current
Logistics Account Executive
TOTAL QUALITY LOGISTICS
05.2023 - Current
Bartender/Event Planner
WALL STREET PLAZA
08.2022 - 04.2023
Sales Associate/Organizer
APTIVE ENVIRONMENTAL
05.2022 - 08.2022
Treasurer/Philanthropy Chair
DELTA SIGMA PHI
01.2020 - 12.2022
Associate in Arts -
Polk State College - School of Business
Bachelor of Science - Integrated Business
University of Central Florida - College of Business
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