Logan King
Salt Lake City,,Utah
Summary
Experienced and results-driven professional with over a decade of dedicated customer service, management, and sales expertise. Skilled in fostering enduring client relationships, resolving issues, and efficiently managing both large and small projects. Proficient in data analysis, committed to delivering exceptional service experiences, and passionate about driving organizational success through customer satisfaction and interpersonal communication. Personable and dedicated customer service representative with a solid team player attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, results-oriented, passionate for building relationships, cultivating partnerships, and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
MANAGER, SAFETY AND DEVELOPMENT
The Movement Center
Sandy, Utah
10.2022 - Current
- Utilized survey findings to optimize staff allocation and schedule management for enhanced efficiency.
- Developed and implemented successful gym initiative, resulting in a significant increase of repeat clientele exceeding 100 members
- Organized and facilitated training events and seminars as part of a collaborative effort with management.
- Managed sales of diverse Tumbling and Parkour programs catering to different age groups, leading to a remarkable 300% growth in client base.
LEAD
Woodward Park City
Park City, Utah
02.2020 - 10.2022
- Provided instruction to over 100 staff members on the implementation of daily operations and protocols
- Provided exceptional customer service to a large volume of customers on a daily basis, resulting in high levels of customer satisfaction
- Contributed to the successful execution of numerous customer-focused events, accommodating up to 1000 attendees
- Achieved sales of more than 100 programs, lessons, camps, and classes.
COACH
Jump Up Gymnastics
Lehi, Utah
06.2019 - 02.2020
- Contributed to the instruction of various instructional initiatives, impacting the learning experience of more than 100 students
- Instructed courses on Parkour, Tumbling, and Gymnastics
- Achieved consistent sales by successfully selling class subscriptions to both new and existing customers.
- Contributed to the implementation of program modifications in partnership with multiple departments, leading to a growth in both classes and clientele.
Education
CERTIFIED PERSONAL TRAINER -
National Academy of Sports Medicine (NASM)
01.2023
HIGH SCHOOL GRADUATE -
Herriman High School
05.2018
Skills
- Customer Service and Support
- Management
- Data Analysis
- Sales
- Employee Development
- Clear Communication
- Adaptability
- Leadership
- Conflict Resolution
- Microsoft Office
- Google Workspace
- Google Analytics
- SQL
- Performance Management
Timeline
MANAGER, SAFETY AND DEVELOPMENT
The Movement Center
10.2022 - Current
LEAD
Woodward Park City
02.2020 - 10.2022
COACH
Jump Up Gymnastics
06.2019 - 02.2020
CERTIFIED PERSONAL TRAINER -
National Academy of Sports Medicine (NASM)
HIGH SCHOOL GRADUATE -
Herriman High School