Logan Lee
Wesley Chapel,FL
Summary
Professional and prepared healthcare access professional with strong experience ensuring seamless patient admissions and registration processes. Proven ability to work collaboratively within team to achieve organizational goals and adapt to changing needs. Skilled in patient communication, insurance verification, and data management, providing reliable support in fast-paced environment. Known for maintaining high standards and delivering results.
Overview
4
4
years of professional experience
Work History
Patient Access Rep
Women's Care Florida, The Women's Centre For Excellence
05.2024 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
- Supported clinical staff by preparing accurate patient documentation and records ahead of appointments.
- Greeted and assisted patients with check-in procedures.
Style Team Member
Target
12.2023 - 04.2024
- Contributed to a positive work environment through strong communication skills and teamwork efforts.
- Facilitated smooth transactions at the cash register, ensuring accuracy in payment processing while providing friendly service to each customer.
- Improved visual merchandising standards by creating compelling displays that showcased current trends and styles.
Seasonal Beauty Advisor
Ulta
09.2023 - 12.2023
- Assisted customers with selecting suitable beauty products to enhance their appearance.
- Improved customer satisfaction by providing personalized skincare and makeup recommendations.
- Collaborated with team members to ensure a well-organized and clean sales floor.
- Demonstrated strong sales skills, achieving sales targets through effective product promotions.
- Provided expert advice on cosmetic products, resulting in increased customer confidence.
- Identified customer preferences to tailor recommendations and ensure satisfaction.
Floor Runner
Zara
09.2022 - 07.2023
- Help with setting up and maintaining visual displays according to Zara’s guidelines.
- Ensure that store aesthetics are aligned with the brand’s image.
- Support cashiers in processing transactions and handling customer payments during busy periods.
- Assist with returns and exchanges, ensuring customer satisfaction.
- Work closely with other store staff, including floor managers, to ensure the smooth running of the store.
- Participate in team meetings to discuss performance and ways to improve customer experience.
Residential Concierge
InterSolutions
11.2022 - 05.2023
- Enhanced resident satisfaction by providing personalized assistance and addressing individual needs.
- Utilized effective communication skills to relay important information between management, staff members, and residents efficiently.
- Coordinated move-ins and move-outs seamlessly, minimizing disruptions to both current and incoming residents.
- Provided exceptional guest services, ensuring positive experiences for residents and visitors alike.
Cashier
McDonald's
06.2021 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Ensure the dining area is tidy, including wiping tables, replenishing napkins and condiments, and maintaining cleanliness in the restroom.
- Follow health and safety guidelines to maintain a safe and clean environment for customers and staff.
- Process transactions at the register or drive-thru, handling cash, credit, and debit card payments.
- Provide correct change and receipts to customers.
Education
High School Diploma -
Dr Henry Wise Jr Highschool
Upper Marlboro, MD05-2022
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Patient check-in
- Multitasking and organization
- Appointment scheduling
- Phone and email etiquette
- Medical terminology
- EMR
- Payment processing
- Friendly and outgoing
- Verbal and written communication
Languages
English
Native or Bilingual
Timeline
Patient Access Rep
Women's Care Florida, The Women's Centre For Excellence
05.2024 - Current
Style Team Member
Target
12.2023 - 04.2024
Seasonal Beauty Advisor
Ulta
09.2023 - 12.2023
Residential Concierge
InterSolutions
11.2022 - 05.2023
Floor Runner
Zara
09.2022 - 07.2023
Cashier
McDonald's
06.2021 - 10.2022
High School Diploma -
Dr Henry Wise Jr Highschool
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