LOGAN LERCH

Assisted with day-to-day operations, working efficiently and productively with all team members. Skilled at working independently and collaboratively in a team environment. Assigned task delegation to my team and maintained deadlines. Processed Real and Personal property tax payments. Assisted clients with the application process of our state ran programs and maintain the filing system for those programs. Participated in the dual control of government account transfers and wires. Assisted in the checking writing process for thousands of clients.

Processed customer transactions promptly, minimizing wait times. Completed highly accurate, high-volume money counts via both manual and machine-driven approaches. Identified sales opportunities and referred customers to branch partners in financial services. Assisted customers with banking needs and inquiries. Counted, verified and handled bank deposits and armored car transactions. Attended quarterly meetings for branch operations. Maintained retention schedule.

Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates. Answered telephone inquiries on checking and savings accounts, loans, and lines of credit. Disbursed cash and checks accurately while maintaining security of cash drawers. Assisted customers with banking needs and inquiries. Executed wire transfers, stop payments and account transfers.

Delivered excellent internal and external customer service. Processed credit applications and payments. Provided change for the floor registers. Specialty gift wrap. Processed online orders. Answered and directed incoming calls.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Helped customers locate products and checked store system for merchandise at other sites. Assessed customer needs and utilized suggestive selling techniques to drive sales.